Break/Fix Printer Engineer – Sheffield / Barnsley / Doncaster

Covering S & DN Postcodes
Salary: Up to £31,000 per annum
We are currently seeking an experienced Break/Fix Printer Engineer to join our technical service team covering the Sheffield, Barnsley and Doncaster areas (S & DN postcodes). This is a field-based role focused on the diagnosis, repair and maintenance of printers and multifunction devices within customer environments.
This position would suit a skilled engineer with strong fault-finding ability who is confident working independently and delivering high levels of customer service.


Key Responsibilities

* Attend customer sites to diagnose and repair printers and multifunctional devices

* Carry out break/fix repairs on mono and colour laser printers and MFDs

* Perform preventative maintenance to reduce equipment downtime

* Install and configure new devices, including network connectivity

* Diagnose and resolve mechanical, electrical and firmware-related faults

* Replace parts including fusers, rollers, transfer belts, drums and feed assemblies

* Complete service documentation accurately (job sheets, parts usage, service reports)

* Provide technical advice and basic user guidance to customers

* Maintain company vehicle, tools and stock to required standards

* Adhere to health & safety procedures and manufacturer guidelines at all times



Technical Skills & Experience Required

* Proven experience as a Break/Fix Printer Engineer or MFD Field Engineer

* Strong fault-finding skills across mechanical and electro-mechanical systems

* Experience working on networked printers (basic TCP/IP knowledge desirable)

* Confident replacing consumables and major components

* Experience with leading manufacturer devices advantageous

* Ability to work independently in customer-facing environments

* Excellent problem-solving skills and attention to detail

* Full UK driving licence essential



What We Offer

* Salary up to £31,000 per annum

* Company estate vehicle provided

* Tools, test equipment, laptop and mobile phone supplied

* Ongoing manufacturer and technical training

* Full-time, permanent position within a stable and supportive engineering team