Care Coordinator
*Annual Salary: £26,000 - £30,000
*Location: Oxford, OX3
*Job Type: Full-time, Permanent
Join our growning team in Oxfordshire, where we support carers and the people they care for, ensuring they live with dignity, independence, and choice. We are seeking a compassionate and dedicated Care Manager to lead our team, ensuring high-quality care delivery in line with CQC standards and company policies.
Day-to-day of the role:
*Create, maintain, and update care rotas, manage holiday requests, and expense claims.
*Respond to short-notice changes, sickness, and emergencies to maintain a safe service.
*Support with assessments, care plans, and risk assessments for new and existing service users.
*Monitor care notes and act on any concerns as they arise.
*Provide clear guidance to care staff and support with onboarding, training, and supervision as required.
*Maintain strong communication with the team, ensuring they are motivated and supported.
*Maintain accurate records, documentation, and reports for audits and inspections.
*Ensure medication management, safeguarding, and health & safety procedures are followed.
*Build strong working relationships with service users, families, and healthcare professionals.
*Liaise with clients and families to complete care reviews and handle queries and complaints professionally.
*Be part of the paid-on-call rota and provide hands-on care in emergencies for continuity of services.
*Support the growth of the business by promoting Crossroads in the wider community.
Required Skills & Qualifications:
*Previous experience in care coordination or a senior care role in domiciliary care.
*Strong understanding of safeguarding, care planning, and regulatory standards of CQC.
*Excellent organisational and communication skills.
*Qualified to Level 3 in Health & Social Care or willingness to complete.
*Completed the Care Certificate.
*Experience using care rostering and scheduling software (e.g., Careline).
*A flexible, proactive team player who can also work independently.
*Must be a driver with access to your own vehicle.
*Passionate about providing outstanding, person-centered care.
Benefits:
*Competitive salary and company pension.
*Generous annual leave allowance.
*Free DBS.
*Parking permits and congestion charge exemption.
*Blue Light Card membership – enjoy national discounts and rewards.
*Generous annual leave that increases with length of service.
*Ongoing training and professional development opportunities.
*Refer a friend scheme.
To apply for this Care Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Make a meaningful difference in people’s lives with Crossroads Care.