Assistant Facilities Manager - Bedford Site Location: Andover, Hampshire Hours: 25 hours per week (Monday-Friday, 5 hours per day) Start: ASAP Contract: Ongoing Clearance: SC clearance and SIA licence desirable
About the Role We are recruiting an Assistant Facilities Manager to support the delivery of exceptional workplace experiences across our client’s site. Working alongside the Facilities Manager, you will help shape a safe, efficient and engaging environment for employees, visitors and sub-tenants.
This role is ideal for someone with strong Facilities Management experience, excellent people skills, and a passion for service excellence. You’ll play a key part in ensuring the site operates smoothly and standards remain high.
Key ResponsibilitiesOperational & Workplace Management * Support the Facilities Manager in delivering all FM services across the site.

* Ensure the building meets all Health & Safety and compliance requirements.

* Manage workplace moves and changes, including floor plans and staff listings.

* Oversee maintenance activities, PPM schedules, reactive works and compliance reporting.

* Act as an alternate point of contact for clients, contractors and service partners.

* Maintain site security procedures and ensure contractor and new-starter inductions are completed.

Team Leadership * Line manage on-site cleaning, security and front-of-house teams.

* Manage rotas, holidays, sickness and performance reviews.

* Promote engagement, empowerment and a positive team culture.

* Ensure consistent delivery of high-quality services across all touchpoints.

Client & Customer Experience * Build strong, proactive relationships with client representatives.

* Ensure a seamless, positive experience for all employees, visitors and guests.

* Handle complaints professionally and in line with agreed processes.

* Identify opportunities to enhance workplace experience, wellbeing and productivity.

Health, Safety & Quality * Promote a strong safety culture and lead by example.

* Conduct H&S audits and ensure all guidelines and regulations are followed.

* Support communication cascades and ensure teams are aligned with performance targets.

* Complete required fire safety and HSEQ training.

About YouQualifications * IOSH Managing Safely (or willingness to complete).

* Level 2 Food Safety & "Serving the Allergic and Food Intolerant Customer" (or willingness to complete).

* Non-frontline SIA licence desirable (training can be provided).

* SC clearance desirable (or willingness to undergo checks).

Experience & Skills * Experience in a customer-facing Facilities Management environment.

* Strong communication skills with the ability to influence and build relationships.

* Proven ability to lead, motivate and develop teams.

* Highly organised with excellent time management and attention to detail.

* Able to work under pressure and meet tight deadlines.

* Confident in problem-solving and making decisions quickly.

* Computer literate and comfortable with reporting and documentation.

Personal Attributes * Positive, proactive and people-focused.

* Flexible and open to new ideas and ways of working.

* Risk-aware with a commitment to safety and compliance.

* Driven to deliver high standards and continuous improvement.

For more information please contact or click ’apply’.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.