Customer Service Administrator
other jobs CMD Recruitment
Added before 7 Days
- England,South West,Wiltshire
- Full Time, Permanent
- £26,040 per annum
Job Description:
Customer Service Administrator
£26,040 per annum + benefits
Westbury, Wiltshire
Permanent
Our client, a successful and growing international business based in Westbury, is looking for a Customer Service Administrator to join their friendly and busy team.
This role offers a hybrid working pattern, with three days in the office (Tuesday-Thursday) and two days working from home.
The Role:
Supporting the Client Services team, you will help ensure a high level of customer satisfaction while providing administrative support across the department.
Key duties include:
*Answering incoming calls and responding to customer emails
*Logging and managing customer returns
*Producing regular client reports
*Managing shipping exceptions and updating customers
*Updating client information and documentation
*Taking notes during internal meetings
*Providing general admin support to the commercial team
About You
*Strong communication and organisational skills
*Good IT skills, including Microsoft Excel
*High attention to detail
*Able to manage multiple tasks and prioritise workload
*Previous customer service or administrative experience is beneficial but not essential
If you’re looking for a varied role within a supportive team environment, we’d love to hear from you.
Hours: Monday - Thursday 9am - 5pm and Friday 9am - 4pm
Location: Westbury with hybrid working (with 3 days a week in the office)
Successful candidates will be contacted within 7 working days of application. If you do not hear from us within this time, please assume that your application has been unsuccessful.
£26,040 per annum + benefits
Westbury, Wiltshire
Permanent
Our client, a successful and growing international business based in Westbury, is looking for a Customer Service Administrator to join their friendly and busy team.
This role offers a hybrid working pattern, with three days in the office (Tuesday-Thursday) and two days working from home.
The Role:
Supporting the Client Services team, you will help ensure a high level of customer satisfaction while providing administrative support across the department.
Key duties include:
*Answering incoming calls and responding to customer emails
*Logging and managing customer returns
*Producing regular client reports
*Managing shipping exceptions and updating customers
*Updating client information and documentation
*Taking notes during internal meetings
*Providing general admin support to the commercial team
About You
*Strong communication and organisational skills
*Good IT skills, including Microsoft Excel
*High attention to detail
*Able to manage multiple tasks and prioritise workload
*Previous customer service or administrative experience is beneficial but not essential
If you’re looking for a varied role within a supportive team environment, we’d love to hear from you.
Hours: Monday - Thursday 9am - 5pm and Friday 9am - 4pm
Location: Westbury with hybrid working (with 3 days a week in the office)
Successful candidates will be contacted within 7 working days of application. If you do not hear from us within this time, please assume that your application has been unsuccessful.
Job number 3499157
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Company Details:
CMD Recruitment
Company size: 20–49 employees
Industry: Recruitment Consultancy
Established since 2004, CMD Recruitment is the leading independent recruitment consultancy in the South-West.We have a proven track record in the supp...