Operations & Customer Support Assistant
other jobs RecruitAbility Ltd
Added before 15 Days
- England,East of England,Hertfordshire
- Full Time, Permanent
- £13 per hour
Job Description:
Operations & Customer Support Assistant
Pay: £13.05 per hour + bonus
Location: Outskirts of Bishop’s Stortford
Hours: 40 hours per week | Monday–Friday | 8:30am–5:00pm (30-min lunch)
Contract: Permanent
An established local business is looking for a proactive Operations & Customer Support Assistant to strengthen its office function. This is a varied role combining client communication with hands-on administrative coordination.
You’ll be part of a close-knit team where accuracy, responsiveness, and organisation are key. Full onboarding and system training will be provided.
The Role
*Coordinate incoming enquiries via phone, email, and online chat
*Maintain accurate records across internal systems and Excel trackers
*Organise courier collections and monitor deliveries
*Process physical items and manage associated documentation
*Support general office operations as required
About You
*Background in customer-facing or administrative roles
*Confident communicator with strong attention to detail
*Comfortable managing multiple tasks and deadlines
*IT literate, particularly with spreadsheets and databases
Benefits
*Performance-related annual bonus
*Pension scheme
*20 days annual leave
*Free on-site parking and convenient rail access
This vacancy is advertised by RecruitAbility Ltd, acting as an Employment Agency.
Pay: £13.05 per hour + bonus
Location: Outskirts of Bishop’s Stortford
Hours: 40 hours per week | Monday–Friday | 8:30am–5:00pm (30-min lunch)
Contract: Permanent
An established local business is looking for a proactive Operations & Customer Support Assistant to strengthen its office function. This is a varied role combining client communication with hands-on administrative coordination.
You’ll be part of a close-knit team where accuracy, responsiveness, and organisation are key. Full onboarding and system training will be provided.
The Role
*Coordinate incoming enquiries via phone, email, and online chat
*Maintain accurate records across internal systems and Excel trackers
*Organise courier collections and monitor deliveries
*Process physical items and manage associated documentation
*Support general office operations as required
About You
*Background in customer-facing or administrative roles
*Confident communicator with strong attention to detail
*Comfortable managing multiple tasks and deadlines
*IT literate, particularly with spreadsheets and databases
Benefits
*Performance-related annual bonus
*Pension scheme
*20 days annual leave
*Free on-site parking and convenient rail access
This vacancy is advertised by RecruitAbility Ltd, acting as an Employment Agency.
Job number 3500086
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Company Details:
RecruitAbility Ltd
Company size: 5–9 employees
Industry: Admin, Secretarial
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