Showroom Sales Advisor
*Annual Salary: £26,000 - £28,000 plus performance bonus potential of up to £6,200 (OTE £34,200)
*Location: Cheshire
*Job Type: Full-time
*5 days a week - with weekend work
Our client is a leading retailer of porcelain flooring. Excited to offer a new opportunity for a Showroom Sales Advisor in their Bury St Edmunds location. This role is perfect for a friendly and confident communicator who thrives in a customer service/sales environment and is capable of managing a fast-paced workload.
Day-to-day of the role:
*Work closely with the showroom team to deliver exceptional service to our customers.
*Handle incoming sales calls and make outbound calls to our customer database.
*Create quotations, process payments, arrange deliveries, and provide outstanding aftersales service.
*Offer advice on suitability, sizing, and pricing while showcasing a natural flair for interiors.
*Update the CRM system with relevant client information and daily activity.
*Arrange samples to be dispatched.
*Welcome customers to the showroom and build relationships with clients, ensuring a professional and friendly welcome is always received.
*Maintain a clean and tidy showroom environment.
*Provide drinks to customers during their appointments.
*Confirm showroom appointments with customers prior to their arrival.
Required Skills & Qualifications:
*Proven experience in a customer service or sales role.
*Excellent communication skills, capable of engaging with customers over the phone, via email, and in person.
*Highly organised, able to prioritise tasks effectively.
*Proactive and reactive to customer needs.
*A natural flair for interiors and product presentation.
*Must have access to their own vehicle and hold a valid driving licence due to the location of the showroom.
Benefits:
*Competitive salary package with performance bonuses.
*Paid training and employee discount.
*Employee assistance programme.
*Company pension and a healthcare cash plan provided by Simply Health.
*Enhanced parental leave.
*Competitive holiday allowances with the option to buy additional days.
*Employee wellbeing initiatives with Mental Health First Aiders available.
*2 volunteering days each year.
*Employee and friends and family discount
To apply for this Showroom Sales Advisor position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.