EUC Analyst
London (Hybrid)
Up to £75,000 + benefits
Permanent
A leading London professional services organisation is looking for an experienced EUC Analyst to join its IT team. This is a hands-on role focused on modern endpoint management, Microsoft cloud technologies and end-user device security.
Working as part of a collaborative IT function, you will help manage and improve the organisation’s end-user computing environment, supporting several hundred users across Windows devices, Microsoft 365 and mobile platforms.
Key responsibilities
*Manage and support the end-user computing environment including Windows desktops, laptops and mobile devices
*Administer Microsoft Intune / Endpoint Manager for device management, compliance and software deployment
*Deploy and manage devices using Microsoft Autopilot and modern cloud-based deployment methods
*Support Microsoft 365 services including Teams, OneDrive, SharePoint and Exchange Online
*Package and deploy applications using tools such as SCCM, Intune Win32 apps or similar technologies
*Manage endpoint security technologies including Defender for Endpoint, BitLocker and application control tools
*Use PowerShell scripting to automate administrative tasks and processes
*Support mobile device management for iOS and Android devices
*Act as a third-line escalation point for EUC related incidents
*Maintain technical documentation, procedures and troubleshooting guides
*Assist with projects relating to end-user technology and workplace improvements
Required experience
*Strong experience administering Microsoft Intune / Endpoint Manager
*Experience deploying devices using Microsoft Autopilot
*Advanced knowledge of Windows 10 / Windows 11 enterprise environments
*Microsoft 365 administration including Teams, OneDrive, SharePoint and Exchange Online
*Application packaging and deployment experience (SCCM, Intune Win32 apps or similar)
*Experience managing endpoint security tools such as Defender for Endpoint and BitLocker
*PowerShell scripting for automation and administration
*Mobile device management experience for iOS and Android
*Experience supporting enterprise environments of 500+ users
*Familiarity with ITIL processes
*Experience with identity technologies such as Azure AD, Conditional Access and MFA
This is an excellent opportunity to join a well-established organisation with a modern Microsoft technology stack, hybrid working and a collaborative IT team environment.
Salary: up to £75,000 + benefits
Location: London (Hybrid working)