Retail Area Manager - Edinburgh
People Solutions are currently recruiting for an experienced Retail Area Manager - Edinburgh to oversee 10 fashion retail store locations across Edinburgh city centre, working on behalf of a well-established retail client.
This is a fantastic opportunity for a hands-on retail leader who can drive operational excellence, support and develop store management teams, and ensure stores consistently deliver strong commercial performance and outstanding customer experiences.
Shifts
• Working 5 days from 7
• 09:00 - 18:00
• Flexibility required to travel between 10 store locations across Edinburgh city centre (all within walking distance)
Rates of Pay
• £31,200 - £37,440 per year (£15.00 - £18.00 per hour) DOE
Benefits
Your benefits as a Retail Area Manager - Edinburgh are:
• Excellent hourly rates
• Opportunity to lead and develop multiple retail store teams
• Career progression opportunities
• Ongoing professional development and leadership support
Day-to-Day Duties
As a Retail Area Manager - Edinburgh, your duties will include:
• Delivering or exceeding sales targets across all assigned stores
• Analysing store performance data and implementing action plans to improve results
• Supporting stores to deliver strong visual merchandising and brand presentation standards
• Overseeing store rotas and staffing levels to ensure appropriate coverage and effective labour planning
• Supporting Store Managers with recruitment, onboarding and team development
• Ensuring stores operate efficiently and consistently following company processes and procedures
• Maintaining stock loss and shrinkage within company targets through strong controls and accountability
• Ensuring completion of all compliance, cash and operational audits
• Driving high store standards and consistent execution of operational routines
• Promoting safe working practices across all locations
Leadership & People Management
• Setting clear performance objectives for Store Managers and reviewing progress regularly
• Developing confident and capable management teams through coaching, mentoring and regular store visits
• Supporting rota scheduling for each store, staffing levels and team organisation
• Monitoring employee turnover and implementing actions to support retention and team stability
• Managing underperformance fairly and in line with company policy
• Proactively managing absence while supporting employee wellbeing
• Acting as a role model for company values and leadership behaviours
Customer Experience
• Driving improvements in customer satisfaction and online reviews
• Ensuring customer service standards are consistently delivered across all stores
• Supporting Store Managers in managing escalated customer complaints and ensuring timely resolution
• Embedding a customer-first culture across all store locations
Essential Skills
The skills required as a Retail Area Manager - Edinburgh are:
• Proven experience in a multi-site fashion retail management role
• Strong operational and commercial awareness
• Confident leader with experience developing store management teams
• Excellent organisation, planning and prioritisation skills
• Strong communication and interpersonal skills
• Comfortable managing performance, staffing challenges and operational change
• Good understanding of retail compliance, health and safety and HR practices