This is a Temporary Customer Support Officer position for a global manufacturing company based near Didcot. This is a long-term ongoing temporary assignment for a minimum of 12 months. The focus is on providing top-tier support and communication between the company and its customers.
Client Details
This opportunity comes from a large organisation with a global presence. They are renowned for their commitment to innovation and quality, with a diverse and vibrant team operating from their Didcot office.
Description
Key responsibilities of the Temporary Customer Support Officer include:
*Facilitate effective communication between the company and its customers.
*Handle customer enquiries, complaints, and feedback professionally and efficiently.
*Liaise with internal departments to ensure customer needs are met.
*Maintain customer records and ensure the accuracy of information.
*Contribute to the development of customer service procedures and standards.
*Assist in the preparation of reports on customer interactions.
*Participate in regular team meetings and contribute to the overall goals of the department.
Profile
The successful Temporary Customer Support Officer will have:
*Excellent customer service skills, with a strong focus on resolving issues efficiently.
*Strong communication skills, both written and verbal.
*The ability to work well in a team and contribute to its success.
*Good organisational and multitasking skills, with an eye for detail.
*Be driven, self-motivated, resilient and confident.
*Have the ability to work in fast-paced, high-pressure environments.
*Strong IT skills is highly desirable.
Job Offer
Benefits include:
*A competitive hourly rate
*Immediate start
*A rewarding work environment
*Opportunities to make a positive impact in the community
*An inclusive and supportive company culture
*Holiday pay