Reports to: Workshop Controller
Responsible to: Aftersales Manager
Department: Workshop
Salary: £28,000 – £40,000
Summary:
Carry out repairs and routine maintenance on the motorcycles we purchase and retail, diagnose electrical andmechanical issues, list components required to efficiently repair to a road worthy condition. Carry out PDI assessmentand evaluation in line with business standards, along with completing the inspections in a timely manner. To ensure workshop cleanliness standards are always met, all Health and Safety policies are adhered too and SBF standards aremaintained through the entire motorcycle journey.
Main responsibilities:
*Carrying out PDI checks.
*Completing remedial work on purchased bikes and complete comprehensive vehicle preparation in line with superbike factory retail standards.
*Complete repairs within allocated time, working towards business agreed efficiency and productivity metrics.
*Completing intermediate, routine and major servicing on various bikes for both internal and externalcustomers.
*Provide comprehensive vehicle evaluation and be able to present to customers to review, either via written report, video or in person.
*Complete repairs to company standards, maintain high repair accuracy rate
*Working in-line with company standards of repairs.
*Working in-line with company Health & Safety Guidelines.
*Complete road-testing assessment on various motorcycles, licence dependant.
*Undertake various learning activities in line with market changes and new product launches.
*Ensuring workstations are always kept clean and tidy in line with 5s principles and company’s housekeeping policy.
*Any other duties within the post holder’s competence as requested.
Person Specification
Qualifications/ Education
Essential
*GCSE English & Maths at Grade C or Grade 4 and above or equivalent
Desirable
*Full motorcycle licence
*Restricted motorcycle license
*Motor vehicle qualifications
*Engineering qualifications
*Dealer specific qualifications
Experience
Essential
*Experience of using MS Office; Word, excel, Teams and Outlook
Desirable
*Motorcycle background
*Using hand tools
*Use of diagnostic software (TEXA)
*Previous work experience
Skills & Knowledge
Essential
*Must have ability to prioritise tasks and work well under pressure
*Time Management skills
*Effective problem-solving skills applied when diagnosing mechanical and electrical faults
Desirable
*An understanding of the Motorcycle industry.
*Demonstrable mechanical knowledge of modern motorcycles.
*Basic understanding of IT systems and Office 365
Personal Attributes
Essential
*Self-motivated
*High level of attention to detail.
*Team player who demonstrates a high level of commitment and adopts a flexible and positive attitude
*Passion for motorcycles and mechanics
Working Pattern
*41.25 hours per week on site
*Monday to Friday
*Working one in four Saturdays