SALARY: £27,000- £30,000PA


LOCATION: Birmingham (On-Site)


TYPE OF CONTRACT: 12-Month Fixed Term Contract


ROLE PURPOSE:


This is a 12 month fixed term contract as a Data Administrator, providing high-quality data and operational support to the Assessment/Quality team, ensuring that academic misconduct (AMC) investigation records are accurate, timely, secure, and audit-ready. You will maintain trackers and dashboards, coordinate communications and panel meetings, and produce analyses that strengthen quality assurance and improve AMC processes.


ROLE and RESPONSIBILITIES:
*Accurately input, update, and quality-check case and student-related data to maintain reliable AMC investigation records.

*Provide day-to-day administrative and operational support to the Academic Misconduct/Assessment/Quality function, helping processes run efficiently.

*Complete regular audits of case records to confirm accuracy, completeness, and compliance, resolving discrepancies promptly.

*Communications to students in a timely, professional, and confidential manner.

*Maintain up-to-date case monitoring systems to ensure referrals progress, outcomes are recorded, and any follow-on actions (including grade updates) are completed.

*Coordinate and support investigation meetings and panels, including scheduling, documentation preparation, and recording actions/decisions.

*Monitor academic practice interventions and attendance, following up with students as needed and escalating repeated concerns appropriately.

*Maintain accurate attendance of trainings and engagement records, and analyse participation and feedback data to support service improvements.

*Deliver reporting and data analysis to identify trends and KPIs, providing insights to strengthen quality assurance and academic integrity outcomes.

*Recommend and implement process improvements, including automation and improved data workflows, and support additional priority tasks as required.

*Support the Academic Misconduct/Assessment/Quality team with additional priority tasks and business needs as required.



ESSENTIAL SKILLS and EXPERIENCE:
*Experience in inputting, updating, auditing, and maintaining high-quality records with strong attention to detail.

*Strong skills in Advanced Excel Power Query, Pivot Tables, XLOOKUP/VLOOKUP, IF/IFS, COUNTIFS/SUMIFS (or equivalent).

*Experience using Power Automate to streamline processes across Excel, SharePoint, Outlook, and Microsoft Forms.

*Experience building and maintaining Power BI dashboards, including data modelling and producing actionable KPI reporting.

*Strong written communication skills, including producing accurate student communications using mail merge, with the ability to manage multiple priorities and handle sensitive information securely.



DESIRABLE SKILLS and EXPERIENCE:
*Experience working in a higher education environment (registry, assessment, quality, academic integrity, student services, or compliance-focused teams).

*Strong working knowledge of data governance, confidentiality, and secure handling of sensitive student information (e.g., GDPR-aware practice).

*High attention to detail, with a demonstrable track record of improving data quality and reducing errors through process improvement.

*Ability to manage competing priorities in a fast-moving environment, staying calm and professional when handling sensitive cases.

*A continuous improvement mindset—able to propose and implement practical changes that improve efficiency and student experience.