Department: Admissions
Location: Stratford, East London (On-site)
Type of Contract: Permanent
Working Pattern: Full-Time, 40hrs per week
Salary Range: £35,000-£38,000pa
Our Vision: Changing lives through education
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
What We Do: The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy.
The role:

The Senior Admissions Officer will facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants.

You will be expected to contribute to the overall effective service delivery by providing information, advice and guidance to other colleagues to ensure a high-quality admissions service is always provided to applicants and other stakeholders.
What The Role Involves:
*To support the wider admissions team to ensure the provision of an effective and efficient admissions service for GBS.
*Support GBS in meeting its targets for recruitment across all programmes.
*Manage time effectively, prioritising work to meet demands and recruitment deadlines.
*To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems.
*Build and maintain good working relationships with all internal and external colleagues.
*Maintain a thorough knowledge of the GBS admissions policy, including assessment, selection and entry criteria.
*Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures.
*Provide information, advice and guidance on course options to applicants verbally and in writing. Respond to internal and external queries concerning the progress and status of an application.
*Maintain service level agreements for enquiry through to offer acceptance to ensure effective processing to agreed turnaround times and accuracy of data inputted.
*Process applications, verify qualifications, ensure the validity of decisions and authenticity of results in line with GBS admissions/compliance policy across the team.
*Responsible for interviewing applicants and assessing written assessments in fair and consistent manner in line with GBS and partner institution requirements.
*Ensure accuracy when the student records system is updated with the outcome of the assessments/interviews.
*To be involved in additional projects from time to time, which may involve contributions to the wider school administration, as determined by the Line Manager.
*Assisting with monitoring workload for admissions team and adjusting team outputs as needed.
*Assisting Admissions Manager with core tasks during peak periods (for example: completing files for our partners to meet deadlines).
*Assist with the provision of on-the-job training for new staff and be the first point of contact for information, advice and guidance to support Admissions Officers and Admissions Assistants by giving initial support and guidance on admissions policies and procedures.
Essential Skills and Experience:
*Degree, or relevant professional qualification, or similar experience.
*General understanding of the full student lifecycle from enquiry to enrolment and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience.
*Demonstrable experience of the workings of an Admissions or related team.
*Experience with student management systems.
*Demonstrable experience of staff supervision or team support.
*Experience in a course advisory role.
*Experience of dealing with a wide range of demanding individuals and of resolving problems quickly and calmly.
*Experience of being administratively self-sufficient and accustomed to exercising initiative.
*Experience of prioritising and ability to balance a diverse workload while working with precision.
*Taking a pro-active approach to forward planning whilst remaining flexible to changing needs.
*Confident user of the Microsoft Office package.
*Demonstrate leadership skills with the ability to generate ideas, inspire confidence and motivate others.
*Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines.
*Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels.
*Able to establish and maintain productive professional relationships with colleagues and stakeholder groups.
*Creative and innovative approach to problem solving.
*Ability to manage change and respond positively to new challenges.
*Capacity and willingness to engage in discussions and to suggest