Tenancy Co-ordinator
other jobs North Devon Homes
Added before 2 Days
- England,South West,Devon
- Full Time, Contract
- £25,567.20 per annum
Job Description:
Role: Tenancy Coordinator
Location: Barnstaple and surrounding areas
Salary: Up to £25,567.20 per annum plus essential car user allowance
Hours: 37 hours per week
Contract: Fixed Term – 6 months Maternity Cover
The Role
We are now looking to recruit a Tenancy Co-ordinator, to join our Neighbourhoods Team. You will be responsible for Tenancy Changes such as successions, name changes and updates to our housing management system and low level anti-social behaviour (ASB)including neighbourhood disputes.
The main responsibilities of the role are:
*To ensure a high-quality customer focused and responsive service is provided when dealing with customers enquiries that relate to the Neighbourhood Team.
*Responsible for low level ASB to include Neighbour disputes.
*Responsible for Tenancy Changes such as successions, name changes and updates to Cx.
*To assist in Estate Inspections and Health and Safety Inspections on patch.
*Responsible for Starter tenancy reviews and Post Tenancy visits including inspection of property.
*To act as the main point of contact for Neighbourhood Customers.
About You
*Previous experience working in a front-line housing service or previous experience working in a front-line customer service position.
*Good inter-personal and people skills.
*Ability to collate, prepare and present information in a clear and logical format.
*Good listening skills and an ability to empathise.
Benefits
*27 days holiday plus bank holidays
*7% Employer contribution Pension
*Cash Plan of up to £1600 per year
*Employee Assistance Programme (EAP)
*Health & Wellbeing Support
*Family Friendly Policies
*Cycle to Work Scheme
*Tech Scheme
*Refer a Friend Scheme
The successful candidate will be required to complete an Enhanced DBS check.
Closing date: Thursday, 19 March 2026 – 09:00
Interviews: 23 March 2026
We are proud to be a Disability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.
Location: Barnstaple and surrounding areas
Salary: Up to £25,567.20 per annum plus essential car user allowance
Hours: 37 hours per week
Contract: Fixed Term – 6 months Maternity Cover
The Role
We are now looking to recruit a Tenancy Co-ordinator, to join our Neighbourhoods Team. You will be responsible for Tenancy Changes such as successions, name changes and updates to our housing management system and low level anti-social behaviour (ASB)including neighbourhood disputes.
The main responsibilities of the role are:
*To ensure a high-quality customer focused and responsive service is provided when dealing with customers enquiries that relate to the Neighbourhood Team.
*Responsible for low level ASB to include Neighbour disputes.
*Responsible for Tenancy Changes such as successions, name changes and updates to Cx.
*To assist in Estate Inspections and Health and Safety Inspections on patch.
*Responsible for Starter tenancy reviews and Post Tenancy visits including inspection of property.
*To act as the main point of contact for Neighbourhood Customers.
About You
*Previous experience working in a front-line housing service or previous experience working in a front-line customer service position.
*Good inter-personal and people skills.
*Ability to collate, prepare and present information in a clear and logical format.
*Good listening skills and an ability to empathise.
Benefits
*27 days holiday plus bank holidays
*7% Employer contribution Pension
*Cash Plan of up to £1600 per year
*Employee Assistance Programme (EAP)
*Health & Wellbeing Support
*Family Friendly Policies
*Cycle to Work Scheme
*Tech Scheme
*Refer a Friend Scheme
The successful candidate will be required to complete an Enhanced DBS check.
Closing date: Thursday, 19 March 2026 – 09:00
Interviews: 23 March 2026
We are proud to be a Disability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.
Job number 3511384
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