We are looking for a Customer Account Manager to support the delivery and growth of key client contracts for a well-established installation and maintenance company.

You’ll be responsible for managing client relationships, overseeing account performance and ensuring high standards of service delivery. Working closely with internal teams, subcontractors and clients, you’ll play a key role in maintaining long-term partnerships while supporting operational excellence.


Customer Account Manager

Permanent
Competitive Salary
Monday to Friday 08:00 – 16:30
Stratford, London



Customer Account Manager
Job Description
*Act as the main point of contact for a portfolio of client accounts
*Oversee the account performance, profitability, quality and service delivery
*Log and manage breakdowns
*Raise purchase orders and liaise with subcontractors
*Prepare quotations following breakdowns and planned preventative maintenance

Customer Account Manager
Essential Experience/Skills/Qualifications
*Prior experience within an account management position
*Ability to work accurately in a fast-paced environment
*Strong IT skills including Microsoft Word, Excel and Outlook

Customer Account Manager
Benefits
*22 days holiday plus bank holidays, increasing annually after 3 years (up to 25 days)
*Free Onsite Parking
*Private healthcare
*10 days’ sick pay
*Company phone & laptop

If you feel you’re a good fit for this position, please click ’apply’, email or call

Please note that we are unable to respond to every application, should your application be successful we will be in touch with you within 5 working days.