Payments Officer - Adult Social Care & Public HealthLocation: Mostly home working (first few weeks office-based, 2 days per week for training)
Hours: 36 hours per week
Rate: £16.25 per hour PAYE / £21.10 per hour Umbrella
Contract: 3 months+ (very likely extension)
Start: ASAP
About the RoleWe are seeking a highly organised and detail-focused Payments Officer to support the accurate and timely processing of payments to Adult Social Care and Public Health providers. This role ensures smooth financial operations across a range of services, including Residential & Nursing Care, Homecare, Day Care, Transport, Special Cleaning and other commissioned support.
Working within the Mosaic/Integra environment, you’ll help maintain financial accuracy, resolve payment issues, support system improvements, and collaborate with multiple internal and external stakeholders.
Key Responsibilities*Process payments to adult social care and public health providers in line with Corporate, Audit and Departmental guidelines.
*Follow all relevant financial and administrative policies, controls and procedures.
*Process payments within the Richmond and Wandsworth Mosaic/Integra systems.
*Maintain up-to-date payment schedules, ensuring providers are paid on time.
*Investigate and resolve payment issues, including recovery of overpayments.
*Liaise with providers, commissioning teams, finance partners, and other stakeholders.
*Verify invoices against commitments and purchase orders, investigating discrepancies.
*Support financial system development, upgrades and data cleansing ahead of new implementations.
*Maintain the Mosaic Financial Database with accurate fee rates and contract unit costs.
*Work with Commissioners and providers on block contract orders.
*Monitor block contract payments, update databases, and alert budget holders of overspend risks.
*Support year-end processes by providing lists of outstanding payments.
*Scrutinise and process external creditor setups/amendments while preventing fraudulent changes.
*Ensure consistent, high-quality service delivery across both Councils and maintain strong working relationships with stakeholders.
About You*Strong financial administration or accounts payable background (public sector desirable).
*High attention to detail and strong numerical accuracy.
*Experience with Mosaic or Integra is a bonus, but not essential.
*Confident resolving queries and communicating across different teams.
*Proactive, organised, and able to manage competing priorities.
What’s on Offer*Majority home-based working.
*Initial structured in-office training (2 days per week).
*Competitive hourly rate.
*Likely contract extension beyond the initial 3 months.
*Opportunity to gain valuable experience within local authority finance.






















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