Are you passionate about delivering a first-class experience - not just a service?
This boutique, high-end serviced office operator, curate elegant, characterful workspaces for discerning clients who value discretion, reliability, and thoughtful hospitality.
They are seeking a Client Services Coordinator to join their service team and become the heart of their buildings - a calm, capable presence who ensures that each client’s working day runs effortlessly.
This is a hands-on client services and operations role, not a static front desk position.
You will work across three beautifully restored office buildings, including a standout Grade II listed property. All sites are within a 5-10 minute walk of each other, offering variety without fragmentation.
This is a varied role where no two days are the same - ideal for someone who enjoys responsibility, autonomy, and delivering excellence through attention to detail.


The Role
Front of House & Client Experience
*Act as the welcoming face of the company, greeting clients and visitors with warmth, professionalism, and discretion.
*Manage incoming calls, mail, and visitor arrivals efficiently
*Respond promptly to client requests, including meeting room bookings, taxis, gym access, and day-to-day enquiries
* Arrange and coordinate catering for client meetings, breakfasts, and lunches
* Manage meeting room bookings, presentation, and usage, including preparation for billing
* Support sales enquiries and assist with client viewings when required
* Build strong professional relationships and act as a brand ambassador at all times
* Service Coordination & Operations
* Ensure meeting rooms, communal areas, and shared spaces are immaculately presented throughout the day
* Set up meeting rooms and events, including AV readiness and hospitality touches
* Monitor and manage building supplies and inventory
* Oversee coffee machines, refreshment areas, and daily presentation standards
* Liaise with daytime and evening cleaning teams to maintain exceptional cleanliness
* Support facilities coordination and basic Health & Safety checks
* Assist with ad-hoc administrative and operational tasks as required
* You will be trusted to take ownership of your environment, spotting issues before they arise and ensuring standards are consistently upheld.


Who Thrives in This Role
You are someone who:
*Takes genuine pride in creating a seamless, premium client experience
* Is organised, observant, and unflustered, even when handling multiple small tasks
* Communicates clearly and professionally, with a confident and polished presence
* Works confidently and independently, while being a strong team player
* Approaches problems with common sense, initiative, and discretion
* Pays close attention to detail, presentation, and atmosphere
* Is reliable, service-minded, and motivated to do things properly
* Previous experience in hospitality, serviced offices, front-of-house, or facilities coordination is an advantage. However, attitude, judgement, and a willingness to learn are equally important.


What We Offer
*Full-time, permanent position
* Rotational shifts: 7:30am - 4:30pm / 8:30am - 5:30pm / 9:00am - 6:00pm
* 25 days’ holiday, plus bank holidays
* Beautiful central London offices near St James’s Park and Victoria Station
* A close-knit, supportive team within a growing boutique operator
* Exposure to the operational, service, and commercial sides of a premium office business
*On-site gym


Work Location: In person