Angel/ Islington
Hours:
Hybrid working - 3/4 days in office & 1/2 days home working
Our client, an innovative and thought-leading training and advisory consultancy, is seeking an exceptional Operations Manager to help enhance, reinforce and re-engineer the internal systems at the heart of the organisation.
This is a pivotal time for the business as it continues to grow and scale. In this role, you will work cross-functionally across People & Culture, systems administration, finance, compliance, and organisational coordination, ensuring the smooth and effective running of day-to-day operations.
The ideal candidate thrives on bringing structure to a dynamic environment - strengthening processes, enhancing systems, and embedding the daily disciplines that translate leadership vision into clear action, steady operational rhythm, and a strong sense of flow across the organisation.
The ideal candidate will have experience using a CRM system-ideally Salesforce-alongside a financial platform such as Xero, and will demonstrate a genuine interest in digital systems and how they can be used to improve efficiency, streamline processes, and support effective business operations.
*Financial and budget administration, including overseeing accounts payable, managing the invoicing process, supporting cash flow monitoring, and ensuring timely customer payments
*Support the preparation of financial reports and maintain financial records to ensure documentation is accurate and up to date
*Support the lifecycle of the employee and consultant experience across the organisation
*Assist with recruitment processes, coordinating onboarding, maintaining accurate personnel records, and ensuring compliance with internal policies
*Coordinate internal projects, initiatives, and events across the organisation
*Administer and optimise the organisation’s operational technology systems
*Provide coordination and support across a range of operational projects and business initiatives
*Maintain and manage the CRM system (Salesforce), ensuring data accuracy and integrity
*Oversee office operations, including security, health & safety, and office policies
If you value working within a purpose-driven, creative, and people-centred organisation, and take genuine satisfaction from bringing order, clarity, and steadiness to a busy SME professional environment, this role offers an exciting opportunity to contribute to meaningful impact - ensuring the business runs effectively today while strengthening the operational foundations for tomorrow.










Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you’re a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.

At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.

Love Success is proud to serve as an Employment Agency for this vacancy.