Triage Care Worker
  • England,East of England,Norfolk,Great Yarmouth
  • Full Time, Permanent
  • £15.08 - £16.12 per hour
Job Description:
Home Support Matters - Triage Care Worker
Are you an experienced and confident care professional who can make quick, effective decisions? We’re seeking skilled and compassionate care workers to join our team, delivering high-quality care during peak demand periods.
What You’ll Do
Play a critical role in supporting new customers integration, ensuring excellent standards of care from day one of a customer’s journey with HSM.
Your responsibilities will include:
*Providing short-term care and support, focusing on new customer integration.
*Building strong rapport with customers and their families from the outset.
*Identifying risks, safeguarding concerns and any required interventions.
*Communicating clearly with branch teams, field care supervisors and other professionals.
*Ensuring accurate, timely documentation that meets regulatory standards.
*Representing Home Support Matters with professionalism, empathy and expertise.
What You’ll Bring
*Strong experience in care or support roles.
*Confidence in assessing needs and making informed decisions.
*Excellent communication and calm under pressure.
*Solid understanding of safeguarding and risk.
*A proactive, organised and professional approach.
*A Full UK Driving Licence and access to own vehicle with business insurance.
Why Join Us?
*£100 onboarding bonus (paid upon completion of first 100hrs of field-based care work)
*Flexible Working Options
Choose shifts that suit your lifestyle – zero-hours, guaranteed hours, or block shift contracts
*Full Training & Paid Induction *6 days paid induction at our Beccles branch
*Shadow shifts with experienced carers
*Earn your Care Certificate & NVQs – fully funded

Extra Perks Just for You
*Paid holiday
*Free uniform & full PPE
*Company mobile phone
*Refer-a-Friend bonus (£100 – T&Cs apply)
*Blue Light Card – enjoy discounts for you & your family
*Your Care GP Online Services
*24/7 support via Norfolk Support Line
*Access to workplace mental health first aiders
*Supportive team culture.
*Ongoing training including PBS.
*Opportunity to develop your career in care
Job number 3520882

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Company Details:
Home Support Matters
Home Support Matters provides care and support that enables individuals to live their life the way they choose, supporting an individual?s physical, e...
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