Our client, an established Building services and Integration company, is currently recruiting a Maintenance Coordinator to join their Coordination team on a 6-month FTC. The Maintenance Coordinator will be responsible for the end-to-end process for the efficient and effective scheduling of Field Service engineers.

Key Responsibilities for the Maintenance Coordinator:
*Reactive / Breakdown response in particular organising visits to customers with interruptions to their heat supply
*Liaising with the Customers to schedule works, as well as assist with complaint resolution.
*Handle and mitigate complaints with clients and residents and escalate to senior management as and when required.
*Liaising with the Operations department, both office-based staff and service engineers to ensure works are being delivered effectively.
*Booking and coordinating engineer visits using our CMMS ensuring the appropriate workload is spread across the team, and data is recorded correctly.
*Coordination and scheduling of engineer training, annual leave, regular meetings, etc.
Skills Required for the Maintenance Coordinator:
*Experience in work scheduling, ideally within a field service setting
*Previous experience working within a customer service role
*Strong communication skills
Please apply as directed!