We are recruiting on behalf of a prestigious education provider in Birmingham City Centre for a Student Hub Advisor to join their supportive and dynamic team on a full time, temporary basis, Monday-Friday, between the hours of 8:30am-5:00pm.

This role plays a key part in delivering an excellent student experience by providing guidance, support and practical advice to students throughout their studies.

Key Responsibilities of the Student Hub Advisor role include:
*Provide student support via face-to-face, phone, email, live chat and messaging channels
*Monitor student attendance and advise on absence issues
*Act as a student advocate, liaising with academic staff and support teams
*Maintain accurate student records and assist with reporting and data tracking
*Support and organise campus events and student engagement activities
*Handle sensitive matters with professionalism and confidentiality
Skills & Experience Essential for the Student Hub Advisor role Include:
*NVQ Level 2-3, City & Guilds or equivalent experience in a student-facing role
*Strong communication skills and ability to work with diverse groups
*Experience managing data and resolving student queries
*Positive, proactive and organised approach
*Ability to work both independently and as part of a team
*Degree or experience within higher education/student support desirable
*Experience with CRM systems or student records databases (e.g. SITS, Salesforce) desirable
*Understanding of data protection and student wellbeing support desirable
Key Information about the Student Hub Advisor role:
*Location: Birmingham City Centre
*Hours: Full-time, temporary role, 37 hours per week
*Pay: £13.50 per hour

This is an excellent opportunity for someone passionate about supporting students and creating a positive campus experience. For more Information contact