Role Overview
A dynamic role supporting commercial performance through the coordination of bookings, sales activity, and event planning within a customer-focused environment. The position involves collaborating with internal teams to maximise revenue opportunities, streamline processes, and ensure a consistently high standard of service and guest experience.
Benefits:
*Parking on site
*Staff discount
*Employee Assistant Programme
*Company pension scheme
Key Responsibilities
*Support the delivery of commercial strategies to optimise occupancy, utilisation, and overall revenue performance.
*Monitor market trends and contribute to identifying new business opportunities across multiple market segments.
*Oversee the coordination of bookings, reservations, and events to ensure efficient use of facilities and resources.
*Manage administrative processes relating to enquiries, bookings, and event planning, ensuring accuracy and efficiency throughout.
*Produce regular reports to track performance, demand patterns, and support forecasting and planning.
*Maintain accurate data within internal systems to ensure reliable reporting and operational efficiency.
*Work collaboratively with internal teams to ensure the smooth planning and delivery of events and services.
*Provide general operational and administrative support where required.
*Undertake additional duties in line with the overall scope of the role.
Experience Required
*3-5 years’ experience in a similar role within a commercial or hospitality-focused environment.
*Previous experience managing or supervising a team.
*Strong understanding of current industry trends and market dynamics.
*Solid knowledge of targets, KPIs, and budget management.
If you’re passionate about motivating and supporting a team and are looking for an exciting opportunity within a fantastic company, apply today!