*Awards & Education Administrator
Location: Stansted Mountfitchet
Hours: 35 hours per week
Salary: Circa £27,500 (subject to confirmation)
Contract: Permanent
Are you warm, dynamic, and naturally inquisitive? Do you enjoy supporting people, managing processes, and being part of a friendly, close-knit team? If so, this permanent role could be an ideal opportunity for you.

*We are partnering with a long-established charitable organisation currently undergoing an exciting period of positive transformation. This is a fantastic time to join and contribute to shaping the future.
About the Role
As the Education Administrator, you will support the organisation’s education programmes, ensuring a smooth journey for learners and tutors. This is a varied, evolving role suited to someone who enjoys ownership, problem-solving, and getting involved.
Key Responsibilities

*Managing the full online application process
*Handling learner queries with clarity and empathy
*Processing exam results, certificates, and resits
*Taking and recording payments
*Providing administrative support to Tutors
*Supporting Accreditation, Training, and L&D tasks
*Working closely with the Operations Manager as processes evolve
*The role is intentionally fluid, so you’ll need to be comfortable working within a changing environment and open to taking on new responsibilities as the organisation develops.
What We’re Looking For
Personality is key.
You will be a great fit if you are:

*Warm, friendly, and empathetic
*Sociable and enjoy working within a small team
*Dynamic, proactive, and curious
*Comfortable with change and evolving job scopes
*A natural team player who enjoys contributing
*Previous administrative experience is beneficial but not essential, the right mindset is what matters most.
Team Culture
You’ll join a cheerful, down-to-earth team of five who work closely together and support one another. It’s a sociable, open environment where people enjoy what they do and don’t take themselves too seriously.
Why Join?

*Be part of a meaningful organisation making a positive impact
*Work within a supportive, friendly, close-knit team
*Opportunity to help shape new processes during an exciting transition
*Stable, permanent role with long-term development opportunities
*Interested?
If this sounds like the right opportunity for you, we’d love to hear from you.

Apply today and take the next step in your career

This job description is not exhaustive and may be amended in consultation with the post-holder to meet the evolving needs of the organisation