Sales & Service Specialist
other jobs 2i Recruit Ltd
Added before 2 hours
- England,South East,Surrey,Guildford
- Full Time, Permanent
- £24,000 - £25,000 per annum
Job Description:
Sales & Service Specialist - Guildford
£24,000 - £25,000 DOE per annum
Our client is looking for a customer-focused Sales & Service Specialist to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, building relationships with customers delivering a high standard of service within the insurance sector.
You will play a key role in managing enquiries, supporting clients, and ensuring customers receive clear guidance and efficient service throughout their journey.
Key Responsibilities:
*Handle new business quotations.
*Respond to customer enquiries regarding policy cover and benefits.
*Manage and respond to customer enquiries received via email and telephone.
*Issue documentation
*Support the onboarding of new clients, ensuring correct processes and compliance standards are followed.
*Assist with training and mentoring new team members where required.
*Work collaboratively with colleagues across departments to deliver a smooth customer experience.
*Contribute to ongoing process improvements and problem solving within the team.
*Support the wider business in achieving new business and service objectives.
*Complete relevant training and professional development programmes.
Experience and Skills Requirements:
*GCSE (or equivalent) in English and Mathematics
*Strong communication and interpersonal skills
*Excellent attention to detail and organisational ability
*A genuine passion for customer service
*Ability to manage relationships with both customers and business partners
*Confidence in handling queries and solving problems
Personal Attributes:
*Customer-focused with a passion for delivering excellent service
*Highly organised with the ability to prioritise workload effectively
*Strong communicator with excellent listening and problem-solving skills
*Collaborative team player who enjoys supporting colleagues
*Motivated to learn, develop and challenge existing processes where improvements can be made
*Professional, reliable and able to work accurately under pressure
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
£24,000 - £25,000 DOE per annum
Our client is looking for a customer-focused Sales & Service Specialist to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, building relationships with customers delivering a high standard of service within the insurance sector.
You will play a key role in managing enquiries, supporting clients, and ensuring customers receive clear guidance and efficient service throughout their journey.
Key Responsibilities:
*Handle new business quotations.
*Respond to customer enquiries regarding policy cover and benefits.
*Manage and respond to customer enquiries received via email and telephone.
*Issue documentation
*Support the onboarding of new clients, ensuring correct processes and compliance standards are followed.
*Assist with training and mentoring new team members where required.
*Work collaboratively with colleagues across departments to deliver a smooth customer experience.
*Contribute to ongoing process improvements and problem solving within the team.
*Support the wider business in achieving new business and service objectives.
*Complete relevant training and professional development programmes.
Experience and Skills Requirements:
*GCSE (or equivalent) in English and Mathematics
*Strong communication and interpersonal skills
*Excellent attention to detail and organisational ability
*A genuine passion for customer service
*Ability to manage relationships with both customers and business partners
*Confidence in handling queries and solving problems
Personal Attributes:
*Customer-focused with a passion for delivering excellent service
*Highly organised with the ability to prioritise workload effectively
*Strong communicator with excellent listening and problem-solving skills
*Collaborative team player who enjoys supporting colleagues
*Motivated to learn, develop and challenge existing processes where improvements can be made
*Professional, reliable and able to work accurately under pressure
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Job number 3526120
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Company Details:
2i Recruit Ltd
Company size:
Industry:
Leading Recruitment agency in Godalming, Surrey near Guildford. 2i Recruit Ltd recruits for candidates across Surrey, Hampshire, Sussex and Berkshire....