Job title: IT Manager
Location: Bolton (on-site)
Job Type: Full-time, Permanent
Salary: up to £35k DOE
About the Role
We are a specialist law firm providing legal services in credit hire and motor claims litigation. With a growing team and modern offices, we are committed to delivering excellent client service while maintaining a secure, efficient, and technologically robust working environment.

We are seeking an experienced and proactive IT Manager to oversee IT infrastructure, systems, and security while ensuring smooth day-to-day operations and reliable technical support across the organisation.

The ideal candidate will have previous IT management experience within a legal environment and will be comfortable taking ownership of technology systems, driving improvements, and supporting staff with technical issues.


Key Responsibilities
*Manage and maintain IT infrastructure, including hardware, servers, networks, and systems
*Provide technical support and troubleshooting for staff across the organisation
*Oversee case management, document management, and legal software systems (Proclaim development experience desirable)
*Ensure data security, system backups, and disaster recovery procedures are in place
*Manage user accounts, access permissions, and system security in line with GDPR and company policies
*Monitor system performance to maintain reliability and minimise downtime
*Coordinate and manage relationships with external IT service providers and vendors
*Install, configure, and maintain hardware, software, and networking equipment
*Develop and implement IT policies, procedures, and best practices
*Support IT projects, upgrades, and system improvements
*Ensure compliance with data protection and cybersecurity standards
*Provide guidance and training to staff on IT systems and security awareness

Role Requirements
*Minimum 2 years’ experience in IT management within a legal practice
*Proven experience managing IT infrastructure, networks, and systems
*Knowledge of legal case management and document management systems
*Strong understanding of cybersecurity, data protection, and GDPR compliance
*Experience supporting Microsoft 365, Windows environments, and cloud-based systems
*Excellent problem-solving and troubleshooting skills
*Ability to manage multiple priorities under pressure
*Strong communication skills with the ability to explain technical issues to non-technical staff
*Experience managing IT vendors and service providers
*Relevant IT qualifications or certifications (desirable)

What’s on Offer
*Competitive salary
*Free on-site parking
*Hybrid working negotiable
*Monday to Friday, 9am-5pm with 1-hour lunch
*Opportunities for career development and training
*Supportive and collaborative working environment
*Company pension scheme
*Modern office environment with up-to-date technology
*Chance to contribute to IT strategy and development

If you are interested in this role please APPLY or send your CV to Beth @ Simpson Judge Legal