Salary - £36,659
Work Type - Onsite
Job Location - Lingley Mere, Lingley Green Avenue, Warrington, WA5 3YR, United Kingdom
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits*A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
*A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
*Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
*A comprehensive healthcare plan through our company-funded scheme
*MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
*Best Doctors
*Salary Finance
*Wealth at Work courses
*Deals and discounts
*EVolve Car Scheme
*Employee Assistance Plan
*Mental health first aiders
*ShareBuy
*MORE Choices flexible benefits
*Enhanced parental leave schemes


Job PurposeWe are seeking a highly organised and proactive Executive Secretary to provide exceptional administrative and organisational support to senior leaders.
This role is integral to the smooth and efficient running of the executive office, ensuring priorities are managed effectively, information flows seamlessly, and key activities are delivered to the highest standard.
The Executive Secretary will manage complex diaries, coordinate key communications, prepare high-quality documentation, and act as a trusted first point of contact for internal and external stakeholders.
Accountabilities & Responsibilities

*Manage complex and dynamic diaries, proactively identifying priorities, resolving scheduling conflicts, and supporting effective time management for senior leaders.
*Provide high-quality administrative support, including preparing correspondence, reports, presentations, and briefing materials.
*Act as the first point of contact for senior leaders, handling enquiries with discretion, professionalism, and sound judgement.
*Coordinate meetings and events, including logistics, agendas, supporting documents, and follow-up actions.
*Maintain and update confidential files, records, and information management systems in line with organisational requirements.
*Build and maintain strong relationships with key internal and external stakeholders to support the smooth operation of the executive office.
*Monitor incoming communications (email, telephone, documents) and ensure timely, appropriate responses or escalation.
*Support the preparation of board-level papers, reports, and governance documentation.
*Manage travel arrangements, itineraries, and expenses in accordance with organisational policies.
*Provide administrative support for key projects and initiatives, ensuring deadlines are met and progress is tracked effectively.
*Anticipate the needs of senior leaders by forward-planning and preparing information to support decision-making.
*Handle sensitive and confidential information with the highest levels of professionalism and integrity.


Technical Skills & Experience*Significant experience in an Executive Secretary, PA, or senior administrative support role.
*Strong organisational and time-management skills, with the ability to manage competing priorities.
*Excellent verbal and written communication skills, including drafting professional correspondence and reports.
*Proven ability to handle confidential and sensitive information with discretion.
*Strong stakeholder management skills, with the ability to work effectively at all levels across an organisation.
*Advanced proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, Excel).
*High level of accuracy and attention to detail.
*Experience coordinating complex meetings, schedules, and travel arrangements.
*Ability to work independently, use initiative, and anticipate needs.
*Knowledge of corporate governance processes and experience preparing board-level documentation.
*Experience working in a fast-paced, complex environment.


*This role may not be eligible for the visa sponsorship
QualificationsEssential Qualifications
*GCSEs/A levels or equivalent experience essential.
Desirable Qualifications
*Business administration or secretarial qualifications desirable.
*Professional PA/Executive Assistant accreditation (e.g., ILM, Institute of Administrative Management) is an advantage.
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.