Are you an experienced Operations Manager or Lead Agent in business travel, looking for your next challenge?
Do you have hands-on experience with Sabre for ticketing, reissues, refunds, and schedule changes?
A leading international business travel company in London is expanding and seeking a Business Travel Manager to lead a growing global team of Business Travel Consultants on a dedicated account.
This team delivers high-touch, end-to-end, compliance-driven travel arrangements for both individual travellers and corporate group clients.
If you are passionate about inspiring your team, driving operational excellence, and taking a hands-on role in a fast-growing environment, this is a rewarding opportunity.
You will enjoy a competitive salary, flexible working arrangements, and clear career progression.


Key Responsibilities:
*Lead, mentor, and support a global team of Business Travel Consultants.
*Provide daily line management, performance monitoring, and development support.
*Conduct regular 1:1 meetings, team meetings, and performance reviews.
*Identify training needs and deliver coaching and development programmes.
*Support onboarding and training for new team members.
*Collaborate with the Head of Department and HR to optimise staffing levels, shift patterns, and operational coverage.
*Ensure adherence to standard operating procedures (SOPs) and identify opportunities for process improvement.
*Serve as the primary escalation point for clients and internal teams.
*Manage end-to-end travel arrangements in line with compliance requirements.
*Coordinate travel for employee relocations, families, and guest travel.
*Build and maintain strong client relationships, ensuring exceptional service standards.
*Negotiate competitive rates with airlines, hotels, and ground suppliers.
*Attend client and internal meetings (virtual and in-person) as required.
*Ensure all travel bookings comply with industry regulations and internal compliance frameworks.


Required Experience:
*Proven operational management experience within corporate travel or meetings & events.
*Strong understanding of compliance requirements in corporate travel.
*Excellent leadership and people management skills.
*Exceptional communication and relationship-building abilities.
*Extensive experience with Sabre GDS.
*Advanced knowledge of fare types and ticketing, including Published, Nett, and NDC fares.
*Strong hotel product knowledge, including rates, room types, and supplier negotiation.
*Ability to manage urgent and short-lead requests within SLA.


Package & Benefits:
*Competitive salary: £50,000 - £53,000 (dependent on experience)
*Monday - Friday, 8:30am - 6:00pm (37.5 hours per week)
*Fully remote or hybrid working options


Interested?
To apply for the position of Business Travel Manager, please click "Apply" and submit your CV.
This role is managed by:
Regis
Email:
Tel:
Please note: only candidates meeting the shortlisted requirements will be contacted.