Facilities Assistant
London Bridge
Up to £28,000
Do you want to join Hyde as a Facilities Assistant? Do you want to make a real impact by helping us create safe, welcoming, and well-run workplaces for our colleagues and visitors.
At Hyde, we’re looking for a proactive Facilities Assistant to join our Real Estate & Facilities team. You’ll play a key role in keeping our offices running smoothly, supporting day-to-day operations, customer service, safety, and compliance.
What you’ll be doing
*Keeping office spaces clean, organised, accessible, and hazard-free.
*Assisting with maintenance tasks, statutory checks, and remedial works.
*Supporting fire safety, first aid, emergency procedures, alarm testing, and evacuations.
*Maintaining accurate facilities records, including budgets, floor plans, and space allocation.
*Monitoring the Facilities Helpdesk and invoice inbox, ensuring requests are logged and resolved on time.
*Raising purchase orders and supporting budget tracking.
*Providing great customer service to staff, visitors, contractors, and suppliers.
*Supervising contractors and escalating issues when needed.
*Taking part in the on-call rota for facilities-related emergencies.
What you’ll bring
*Strong organisational and administrative skills.
*Great communication—written and verbal.
*A proactive, customer-focused approach to problem-solving.
*Ability to work both independently and as part of a team.
*Some knowledge of facilities management principles is desirable (but not essential).
About Hyde
Hyde owns and manages 40,000 homes and supports over 100,000 customers across London, the South East, and surrounding areas. Our purpose is simple: by providing safe, decent homes, we help people build better lives and stronger communities.We’re an organisation with a strong social purpose, long-term investment plans, and a growing focus on innovation — making Hyde a place where you can develop, progress, and make a meaningful difference.
Why join us
*Play a hands-on role in creating a safe, inclusive, and welcoming environment across our offices.
*Be part of a friendly, supportive Facilities team with opportunities to learn and develop.
*Work in an organisation committed to equality, diversity and inclusion.
*Access great employee benefits and a positive, flexible working culture.
*A fantastic pension
*Life assurance
*Great holidays
*An award-winning flexible benefits package
*Volunteering days
Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful.