Role details"Salary - Competitive
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution."


Benefits*A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
*A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
*Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements
*£5000 Annual Car Allowance
*A comprehensive healthcare plan through our company-funded scheme
*MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
*Best Doctors
*Salary Finance
*Wealth at Work courses
*Deals and discounts
*EVolve Car Scheme
*Employee Assistance Plan
*Mental health first aiders
*ShareBuy
*MORE Choices flexible benefits
*Enhanced parental leave schemes


Job purposeAt United Utilities, we’re committed to delivering water services in a way that protects the environment, supports our communities, and strengthens our sustainability performance.
As our new Environmental Enforcement Manager, you’ll play a pivotal role in safeguarding our environmental credibility and ensuring we respond to regulatory enforcement with professionalism, accuracy, and strategic clarity.
This is a highly influential role that combines expert regulatory knowledge, leadership, and the ability to bring people together. You’ll build and lead a specialist function, oversee the full lifecycle of enforcement activity, and help drive real improvements that reduce future risks and strengthen our relationship with the Environment Agency (EA).


Accountabilities & ResponsibilitiesIn this role, you’ll lead the end-to-end management and governance of all enforcement activity, ensuring that every submission is robust, defensible, and delivered on time.
Your key responsibilities will include:


*Enforcement leadership: Manage all regulatory enforcement processes including appeals, enforcement notices, warning letters, and enforcement undertakings.
*High-quality submissions: Ensure all responses meet statutory deadlines and demonstrate the highest standards of accuracy, evidence quality, and professionalism.
*CAR & incident oversight: Provide expert review of CAR form challenges and incident category assessments, ensuring inaccuracies are addressed early and effectively.
*Governance & consistency: Build standardised processes, templates, and quality controls to ensure a consistent and defensible approach to all enforcement cases.
*Cross-functional coordination: Bring together operations, technical experts, legal teams, environmental specialists and senior leaders to produce unified organisational responses.
*Technical escalation: Act as the expert escalation point for complex, high-risk or strategically significant enforcement matters.
*Strategic alignment: Work closely with the Environmental Regulatory Relations Manager to ensure enforcement activity aligns with wider regulatory engagement strategies.
*Trend analysis: Monitor enforcement outcomes, patterns, and underlying issues to identify systemic risks and drive business-wide improvements.
*Insight for leaders: Provide guidance, reporting and intelligence to senior stakeholders on current and emerging enforcement risks.
*Sector representation: Represent UU in discussions with the EA on, as well as at industry forums to influence sector-wide practices.
Technical Skills & ExperienceExperience
*Significant experience in environmental regulation, compliance management or enforcement processes within the water sector or a similar regulated industry.
*Proven experience preparing high-quality regulatory submissions that could includeappeals or enforcement responses.
*Experience managing complex, time-critical cases and coordinating multidisciplinary inputs.
*Strong understanding of EA enforcement processes, and and associated regulatory requirements
Skills & Competencies
*Exceptional analytical skills and the ability to interpret complex technical and regulatory information.
*Strong written communication with the ability to produce clear, compelling and evidence-led submissions.
*Highly organised and capable of managing multiple cases under pressure.
*Confident influencing and negotiation skills, able to engage effectively with regulators and senior stakeholders.
*A continuous improvement mindset with the ability to identify systemic issues and drive operational change.
*Leadership capability to guide specialist practitioners and coordinate wider contributing teams.
QualificationsEssential Qualifications


*A degree or equivalent in an environmental, technical, legal or regulatory discipline.
OtherWe rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.










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