Administrator
other jobs Room At The Top Recruitment
Added before 6 Days
- England,London,City of London
- Full Time, Temporary
- £13 per hour
Job Description:
Our client based in Shoreditch, London is recruiting for a Administrator to join their busy team. This is a temporary role with a view to permanent to start as soon as possible and the hourly rate is £13 per hour. The hours for this position are 9.00am-5.00pm, Monday-Friday.
Duties:
*Assist with general office admin tasks and support operational processes.
*Create and maintain Excel spreadsheets to track orders, inventory and operational data.
*Update and manage spreadsheet records for sales, returns, stock movements and order tracking.
*Ensure accuracy and consistency of information across spreadsheets and databases.
*Create and manage product listings across various online marketplace platforms.
*Upload and update product information, images and specifications.
*Maintain spreadsheet records related to orders (direct sales, wrong items sent, etc.)
*Process orders and maintain accurate records within internal systems.
*Maintain shipping and tracking records across spreadsheets and internal platforms.
*Assist with returns, refunds and order amendments where required.
*Process refunds and cancellation claims
*Data entry of all information required to be inputted into a database for order processing and order fulfilment
*Respond to customer enquiries via email in a professional and timely manner.
*Assist in resolving customer queries and ensuring a positive customer experience.
Key Skills:
*Previous experience in an administrative or customer support role.
*Strong Microsoft Excel skills with experience creating and managing spreadsheets.
*Excellent attention to detail
*Strong organisational skills
*Good written communication skills and professional email etiquette.
*Ability to work independently and manage workload effectively in a busy environment.
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion. We appreciate your interest and wish you the best of luck in your job search.
Duties:
*Assist with general office admin tasks and support operational processes.
*Create and maintain Excel spreadsheets to track orders, inventory and operational data.
*Update and manage spreadsheet records for sales, returns, stock movements and order tracking.
*Ensure accuracy and consistency of information across spreadsheets and databases.
*Create and manage product listings across various online marketplace platforms.
*Upload and update product information, images and specifications.
*Maintain spreadsheet records related to orders (direct sales, wrong items sent, etc.)
*Process orders and maintain accurate records within internal systems.
*Maintain shipping and tracking records across spreadsheets and internal platforms.
*Assist with returns, refunds and order amendments where required.
*Process refunds and cancellation claims
*Data entry of all information required to be inputted into a database for order processing and order fulfilment
*Respond to customer enquiries via email in a professional and timely manner.
*Assist in resolving customer queries and ensuring a positive customer experience.
Key Skills:
*Previous experience in an administrative or customer support role.
*Strong Microsoft Excel skills with experience creating and managing spreadsheets.
*Excellent attention to detail
*Strong organisational skills
*Good written communication skills and professional email etiquette.
*Ability to work independently and manage workload effectively in a busy environment.
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion. We appreciate your interest and wish you the best of luck in your job search.
Job number 3533163
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Company Details:
Room At The Top Recruitment
Company size:
Industry:
Established in 1976, Room at the Top Recruitment has been offering a recruitment service for over 40 years. Located in Hoddesdon, Room at the Top has ...