Your new company:
You will be joining an organisation based in central Woking. This credit control / collections job is initially being recruited on a 12-month fixed-term contract basis.

Your new role:
Working as part of a team of credit controllers, you will proactively chase overdue debt from both consumer and commercial customers. You will be required to provide excellent levels of customer service, while still ensuring that payments are collected inline with agreed terms. Duties and responsibilities will include:

- Opening new customer accounts
- Outgoing calls to customers to discuss due and overdue payments
- Dealing with incoming calls and emails in relation to overdue debt
- Resolving customer queries to ensure prompt payment can be made
- Negotiating and monitoring payments plans
- Keeping customer accounts accurate and updated
- Performing customer account reconciliations as required
- Assisting with producing overdue debt reports for management

What you’ll need to succeed
You will have previous experience of working in either a credit control or debt collection position. Having a professional telephone and excellent communication skills are also essential. You will also live within a sensible commute to Woking, Surrey.

What you’ll get in return
12 month fixed term contract
Hybrid work - 3 days in the office, 2 days at home

What you need to do now
If you’re interested in this role, click ’apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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