Aftersales Administrator



Pertemps are currently recruiting for an Aftersales Administrator to join a thriving manufacturing company based in Basingstoke. The successful candidate will be working alongside the dedicated aftersales team.



Responsibilities as an Aftersales Administrator:

*Process aftersales enquiries, customer orders and complaints efficiently and professionally.
*Track after-sales orders from processing through to despatch, ensuring customers are informed throughout.
*Coordinate with internal departments
*Maintain accurate records of customer interaction, quote requests, certifications and documentation
*Provide administration support to after-sales operations
*Create and provide customer certification and documentation relating to equipment and compliance requirements.

Requirements:

*Proven administration experience
*Excellent customer service
*Strong attention to detail
*Excellent organisation skills
*Familiarity with CRM/ERP system is beneficial (Sage, SAP, OrderWise)



The Aftersales Administrator Role:

*Starting salary of £26,000
*Monday – Friday, 9am – 5pm
*22 days annual leave plus bank holidays
*Pension Scheme, Medical Cashplan


If you are interested in this Aftersales Administrator position, please apply below or get in contact with Jemma at Pertemps.