Role detailsSalary - 45,974
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution."
Benefits*A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
*A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
*Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
*A comprehensive healthcare plan through our company-funded scheme
*MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
*Best Doctors
*Salary Finance
*Wealth at Work courses
*Deals and discounts
*EVolve Car Scheme
*Employee Assistance Plan
*Mental health first aiders
*ShareBuy
*MORE Choices flexible benefits
*Enhanced parental leave schemes
Job PurposeTo provide support to the delivery manager in managing and delivering water demand reduction projects, by monitoring delivery and effectiveness, informing continuous improvement, and supporting issues through to resolution.
To provide analytical expertise, using available data and communication with colleagues, to optimise the performance of demand reduction projects.
To provide guidance to colleagues, suppliers, retailers and customers regarding demand reduction interventions and operational practices.
What You Will Be Doing:*Monitor the delivery and effectiveness of demand reduction activity e.g. water audits, customer side leakage resolution and illegal use cases to ensure demand reduction performance commitments are achieved
*Work closely with the Data and Insights team to examine information and data to identify patterns, trends and insights, to inform continuous improvement
*Provide recommendations and solutions to optimise current programmes of work to deliver the greatest demand reduction, including an understanding of customer segmentation
*Prepare reports to highlight programme issues, risks and actions and prompt intervention as necessary
*Feed analysis and insight into the Water efficiency delivery manager to inform future change
*Help plan and manage data and communications for future programmes of work
*Support with the development and effectiveness monitoring of new propositions
*Support with future demand reduction strategy planning
What We Are Looking For:*Degree level qualification or equivalent experience in the water industry
*Strong communication and presentation skills
*High level of competence in problem solving, analytical reasoning, and planning
*Ability to examine information and data to identify patterns, trends and insights, and provide recommendations and solutions based on findings
*Experience in customer engagement and project management
*Ability to build and manage effective relationships within and outside of UU
*Good knowledge of wider water industry and regulatory context
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.