#BelongWithUsCome and join us as a customer focused and enthusiastic Junior Account Manager and be part of a hugely successful and friendly team.
The Role:As our new Junior Account Manager, you’ll be a vital part of the UFHS Sales team, dedicated to servicing the requirements of our accounts.
While sales experience isn’t a prerequisite for success here, a rock-solid foundation in Customer Service is fundamental. We are looking for someone who prides themselves on responsiveness and reliability.
Key Responsibilities*Processing quotations, orders and framework pricing.
*Liaising with customers and customer service support as part of an escalation process.
*developing relationships with all customers to gain trust and loyalty through excellent communication.
*Contribute to sales and profit opportunities by selling the add ons, increasing conversion rate and switch selling
You:You’ll live and breathe our Customer First ethos, with an innovative and creative approach to problem-solving. You’ll enjoy working collaboratively with the wider Sales team and you’ll be committed to acting with integrity and honesty in everything you do
Skills and competencies*Previous experience within a Customer Relationship / Account Management / Customer Service role.
*Excellent communication skills and the ability to influence others.
*Good organisational skills, with the ability to plan and prioritise the work of self and others.
Us:From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:*Bonus
*Discounts, savings and cash back at numerous retailers
*Life assurance
*Extended family policy including maternity, paternity, additional annual leave and more
*Mental Health First Aiders and Employee Assistance Programme, we look out for each other
*Complete induction and a company that lets you grow and encourages development
*Financial education and loans
*Flexible working options
*A business striving to create an environment of inclusion so everyone can be their true self
*And more!
#BelongWithUs We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ’fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.