Customer Service Advisor
other jobs Newlon Housing Trust
Added before 8 Days
- England,London,City of London
- Full Time, Contract
- £31,728 per annum
Job Description:
Customer Service Advisor
Salary: £31,728 per annum plus opportunity to earn up to 5% performance related pay (salary pending pay increase)
Contract: Full-time, fixed-term contract until March 2027
Location: Barnsbury Estate, London, N1 (may be required to occasionally work in Hale Village, N17)
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced individual with first class customer service skills to join our team in Barnsbury.
The Barnsbury Estate has a significant profile at Newlon. It is a major regeneration project, providing new homes and green spaces for existing and new residents, and substantial refurbishment to existing blocks in the north of the estate.
You will contribute to the effective running of the Estate by providing a high-quality response service to residents, managing Barnsbury community centres, covering all enquiries relating to housing management and maintenance/repair matters. You will aim to deliver quick and effective solutions to all customers and work collaboratively across all teams to provide an outstanding and supportive service.
With proven experience in a customer focused environment, you will have outstanding communication skills and a good understanding of how to adapt services to meet the diverse needs of customers. You will have a good working knowledge of IT systems and databases and the ability to work well in a team environment.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
Closing date: 23:59 on Sunday 29 March 2026.
Interviews will be held in-person at our offices in Hale Village on Thursday 9 April 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
Salary: £31,728 per annum plus opportunity to earn up to 5% performance related pay (salary pending pay increase)
Contract: Full-time, fixed-term contract until March 2027
Location: Barnsbury Estate, London, N1 (may be required to occasionally work in Hale Village, N17)
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced individual with first class customer service skills to join our team in Barnsbury.
The Barnsbury Estate has a significant profile at Newlon. It is a major regeneration project, providing new homes and green spaces for existing and new residents, and substantial refurbishment to existing blocks in the north of the estate.
You will contribute to the effective running of the Estate by providing a high-quality response service to residents, managing Barnsbury community centres, covering all enquiries relating to housing management and maintenance/repair matters. You will aim to deliver quick and effective solutions to all customers and work collaboratively across all teams to provide an outstanding and supportive service.
With proven experience in a customer focused environment, you will have outstanding communication skills and a good understanding of how to adapt services to meet the diverse needs of customers. You will have a good working knowledge of IT systems and databases and the ability to work well in a team environment.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
Closing date: 23:59 on Sunday 29 March 2026.
Interviews will be held in-person at our offices in Hale Village on Thursday 9 April 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
Job number 3535549
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