Membership Officer
other jobs membershipbespoke
Added before 6 Days
- England,London,City of London
- Full Time, Permanent
- £31,000 per annum
Job Description:
Membership Officer
Salary: £31,000
Location: London
Hours: Full-time, 35 hours per week
Contract: Permanent
A well-established charitable organisation in the cultural/heritage sector is seeking a proactive Membership Officer to join their busy Marketing & Audience Development team. This is a key role responsible for growing membership numbers, enhancing engagement and ensuring excellent member care.
Role Overview
*Process new memberships, renewals, Direct Debits and Gift Aid claims
*Maintain accurate membership data within Raiser’s Edge NXT
*Support and advise onsite teams to maximise membership sales
*Assist with the creation and delivery of membership campaigns
*Lead on day-to-day member communications and updates
*Support events, stewarding and audience engagement activity
*Work cross-departmentally to deliver membership benefits and insights
Person Requirements
Essential:
*Experience in membership within a charity, cultural or arts environment
*Strong working knowledge of CRM
*Excellent communication and organisational skills
*Understanding of GDPR and Gift Aid
*Confident with Microsoft Office and digital tools
Desirable:
*Volunteer supervision
*Raiser’s Edge NXT
*Copywriting experience
*Experience in value-led organisations
Benefits
*33 days holiday (including bank holidays)
*Pension scheme (6% employer / 3% employee)
*Salary Exchange
*Season ticket loan & Cycle to Work scheme
*Free entry for you & your family to gardens
*Local café & retail discounts through the Chelsea Heritage Quarter
*Perkbox wellbeing & rewards platform (incl. free counselling sessions)
*Life assurance: 3× salary
Apply now to join a meaningful organisation making a real impact.
Salary: £31,000
Location: London
Hours: Full-time, 35 hours per week
Contract: Permanent
A well-established charitable organisation in the cultural/heritage sector is seeking a proactive Membership Officer to join their busy Marketing & Audience Development team. This is a key role responsible for growing membership numbers, enhancing engagement and ensuring excellent member care.
Role Overview
*Process new memberships, renewals, Direct Debits and Gift Aid claims
*Maintain accurate membership data within Raiser’s Edge NXT
*Support and advise onsite teams to maximise membership sales
*Assist with the creation and delivery of membership campaigns
*Lead on day-to-day member communications and updates
*Support events, stewarding and audience engagement activity
*Work cross-departmentally to deliver membership benefits and insights
Person Requirements
Essential:
*Experience in membership within a charity, cultural or arts environment
*Strong working knowledge of CRM
*Excellent communication and organisational skills
*Understanding of GDPR and Gift Aid
*Confident with Microsoft Office and digital tools
Desirable:
*Volunteer supervision
*Raiser’s Edge NXT
*Copywriting experience
*Experience in value-led organisations
Benefits
*33 days holiday (including bank holidays)
*Pension scheme (6% employer / 3% employee)
*Salary Exchange
*Season ticket loan & Cycle to Work scheme
*Free entry for you & your family to gardens
*Local café & retail discounts through the Chelsea Heritage Quarter
*Perkbox wellbeing & rewards platform (incl. free counselling sessions)
*Life assurance: 3× salary
Apply now to join a meaningful organisation making a real impact.
Job number 3536093
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metapel
Company Details:
membershipbespoke
Company size: 10–19 employees
Industry: Public Sector
Membership Bespoke is the UK’s most experienced membership-focused recruitment firm, and the go to-choice for amazing job opportunities in the s...