Job Title: Principal Consultant – Service Now Tech Lead
Job Type: Contract (Inside IR35)
Duration: 6 months
Job Summary:


In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.


Responsibilities
*You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.
*Mentor and lead a team of developers.
*Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment.
*Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work.
*Reviews design and code per sprint to ensure quality.
*Creation and customization of complex workflows and custom workflow activities.
*Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks.
*Contribute and review user stories.
*Build and maintain technical documentation.
*Monitor health, usage, and overall compliance of ServiceNow and its applications
*Develop a keen understanding of the products we implement and client business.
*Provide production support and be able to resolve problems under pressure.
*Assists in project estimation.
*Participate in regular Knowledge Transfer sessions with ServiceNow Developers
*Stay current with new and updated capabilities of the ServiceNow Platform
*Coordinate upgrades to Production and Sub-Production instances
*Coordinate sub-production testing, evaluation, and regression remediation
*Participate in blueprinting workshops and contribute with documentation and effort estimation.
*Support COE in continuous development of training paths for professional advancement.
*Contribute to ongoing definition of best development and solution practices.
*Lead training workshops as mean to spread experiences gained across the practice.






Qualifications we seek in you!
Minimum Qualifications / Skills


*Relevant experience ServiceNow Development.
*Demonstrate prior experience in leading client projects as a technical lead.
*Certified System Administrator (CSA) plus one mainline Implementor certifications (SPO/CSM / HRSD/ITSM/GRC etc.). Experience on Sourcing and Procurement operation ("SPO"), Service mapping would be preferred.
*One greenfield implementation of any ServiceNow module.
*Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades
*Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API’s, Service Portal etc...
*Experience in Integration with 3rd party tools using Rest, SOAP, Scripted and Flow/Integration Hub.
*Good understanding of ServiceNow Best practices in scripting, integration.
*Experience in deploying code from Lower instance to Production.
*Experience in Cloning and Upgrades.
*Excellent communication Skills for client facing roles.
*Good management, analytics, problem solving & interpersonal skills
*Self-motivated, Positive outlook & result oriented


Preferred Qualifications/ Skills
*Knowledge of Azure DevOps/ TFS / Jira / Rally Etc..