Quest Search & Selection are proud to partner with a leading UK leisure operator, known for large family-focused on-site entertainment and facilities.
UK Operations & Account Manager -Amusements , Reporting to the Retail Director, this role works closely with operator partners to deliver optimisation initiatives while overseeing reporting and commercial insights
This role supports day-to-day operations, acting as the main point of contact for site teams and operators. The role also leads space optimisation projects, monitors performance improvements, and provides data-led insights to support machine placement and category planning within a projected £35-50 million business.
Key Responsibilities of this UK Operations & Account Manager -Amusements role:
*Lead operational performance across a portfolio of 30+ sites across the UK and coastal regions.
*Oversee operations, commercial performance, space optimisation, and people management across the estate.
*Drive space and revenue optimisation through machine and category analysis, including heat mapping and space planning.
*Partner with Finance, Business Analysts, and the Proposition team to analyse performance, set KPIs, and track sales and contribution against budget.
*Manage operator partner relationships including account support, invoicing, contract administration, and performance reviews.
*Support health & safety and regulatory compliance, including audits, risk assessments, and licence management.
Key Requirements of this UK Operations & Account Manager -Amusements role:
*Ideally 5+ years’ experience within retail, hospitality, or leisure environments.
*Experience managing multi-site operations and delivering revenue growth across multiple locations.
*Strong commercial acumen, including experience managing P&L performance, sales, and margins.
*Proven ability to manage stakeholders and third-party partners.
*Experience within slots, amusements, or electronic leisure environments is desirable but not essential.
*Strong sales, customer service, and people management capabilities.
*Comfortable travelling nationally, including overnight stays and regular visits to head office.
*Experience working with operational partners, franchise models, or external operators is advantageous.
*Understanding of space planning, floor optimisation, and sales/data analysis.
Benefits of this UK Operations & Account Manager -Amusements role:
*Life assurance.
*Car Allowance of £7,500 minimum
*Discount and offers across the group
*20% friends and family discount.
*22 Holiday days (rising to 25 days).
*Free parking
*Learning and development support


If this sounds like you and you are keen to apply for thisUK Account Manager -Amusement Parks, please apply quoting reference no. JO- .
We request that candidates send their CV as a Microsoft Word document where possible.
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.