Sales Operations Manager
Location: Neath
Salary: Up to £60,000 + bonus
Yolk Recruitment is working with an exciting client who is looking for a Sales Operations Manager to join their team. This is a fantastic opportunity to help build, maintain, and optimise the commercial engine of a growing business.
About the Role
Our client is seeking a candidate who can translate business development strategy into a functional infrastructure-covering CRM, data management, and reporting-so that the senior team has the tools and insights to execute effectively.
Key Responsibilities
*Infrastructure Ownership: Implement and manage the CRM and sales tech stack, ensuring a single source of truth.
*Data Integrity & Reporting: Maintain pipeline accuracy and produce weekly/monthly dashboards on lead velocity, conversion rates, and bid statuses for the senior leadership team.
*Bid Coordination & Support: Act as project manager for RFPs, collating technical specs from engineering and financial data from senior leadership to ensure timely, high-quality submissions.
*Collateral Management: Maintain the "Sales Library," keeping all brochures, case studies, and presentation decks up to date and easily accessible.
*Process Discipline: Ensure all leads are captured and categorised correctly, following up with senior staff to minimise administrative gaps.
*Market Research Execution: Conduct market mapping groundwork, identifying key contacts within procurement portals and Tier 1 defence contractors.
Skills and Attributes
Soft Skills
*Exceptional attention to detail and process follow-through.
*Persistence to gather necessary data from senior leaders.
*Adaptable, able to switch between data entry and higher-level marketing tasks.
*Service-oriented mindset, supporting Engineering and Senior BD teams as internal customers.
Hard Skills
*Advanced CRM administration (HubSpot, Salesforce, or similar), including workflows and custom views.
*Project management proficiency with tools such as Monday.com, Trello, or Excel.
*Analytical literacy to transform raw data into clear visual insights.
*Strong copywriting and formatting skills for bid documents and presentations.
Benefits
*Basic salary up to £60k
*Bonus
*25 days annual leave plus bank holidays
*Auto enrolment pension