Dynamics 365 CRM Project Manager
other jobs Reed
Added before 4 Days
- Scotland,Midlothian
- Full Time, Temporary
- £70,000 - £90,000 per annum, inc benefits
Job Description:
Reed Technology is partnering with a prestigious organisation in Edinburgh to recruit an experienced CRM Project Manager with a strong background in delivering Microsoft Dynamics 365 CRM programmes. You’ll play a key role in shaping and delivering the organisation’s CRM roadmap over the next 24 months.
Key Responsibilities:
*Lead end-to-end delivery of Dynamics 365 CRM projects using Agile, Waterfall, or hybrid methodologies.
*Own project governance: RAID logs, plans, budgets, business cases, and reporting.
*Manage CRM scope, requirements, MVP definition, and change control.
*Coordinate business stakeholders, technical teams, and external Microsoft implementation partners.
*Facilitate workshops for requirements, user stories, and process mapping.
*Ensure solution design aligns with business needs, best practice and future state processes.
*Oversee data migration, integrations, testing, UAT, and go-live readiness.
*Manage CRM project budgets, financial tracking, procurement activities, and vendor contracts.
*Lead change management, communications, training plans, and transition to BAU support.
Requirements:
*Proven experience delivering Dynamics 365 CRM transformation projects.
*Strong project management background including governance, planning, and reporting.
*Experience working with Microsoft partners, technical teams, and multi-disciplinary workstreams.
*Good understanding of the Microsoft ecosystem: Dynamics 365, Power Platform, Dataverse, Azure AD, M365.
*Skilled in requirements gathering, process mapping, and Agile ceremonies.
*Strong communication, stakeholder engagement, and vendor-management skills.
*Experience managing budgets, procurement, and large project financials (up to £2m).
Desirable:
*Microsoft certifications (PL-200, PL-600, or similar).
*Project certifications (PRINCE2, AgilePM, Scrum Master).
*Experience in regulated environments or membership-based organisations.
*Familiarity with GDPR, information governance, and ITIL service transition.
Benefits:
*2-year FTC paying up to £90.000 / year (DOE).
*Hybrid working model in Edinburgh.
Key Responsibilities:
*Lead end-to-end delivery of Dynamics 365 CRM projects using Agile, Waterfall, or hybrid methodologies.
*Own project governance: RAID logs, plans, budgets, business cases, and reporting.
*Manage CRM scope, requirements, MVP definition, and change control.
*Coordinate business stakeholders, technical teams, and external Microsoft implementation partners.
*Facilitate workshops for requirements, user stories, and process mapping.
*Ensure solution design aligns with business needs, best practice and future state processes.
*Oversee data migration, integrations, testing, UAT, and go-live readiness.
*Manage CRM project budgets, financial tracking, procurement activities, and vendor contracts.
*Lead change management, communications, training plans, and transition to BAU support.
Requirements:
*Proven experience delivering Dynamics 365 CRM transformation projects.
*Strong project management background including governance, planning, and reporting.
*Experience working with Microsoft partners, technical teams, and multi-disciplinary workstreams.
*Good understanding of the Microsoft ecosystem: Dynamics 365, Power Platform, Dataverse, Azure AD, M365.
*Skilled in requirements gathering, process mapping, and Agile ceremonies.
*Strong communication, stakeholder engagement, and vendor-management skills.
*Experience managing budgets, procurement, and large project financials (up to £2m).
Desirable:
*Microsoft certifications (PL-200, PL-600, or similar).
*Project certifications (PRINCE2, AgilePM, Scrum Master).
*Experience in regulated environments or membership-based organisations.
*Familiarity with GDPR, information governance, and ITIL service transition.
Benefits:
*2-year FTC paying up to £90.000 / year (DOE).
*Hybrid working model in Edinburgh.
Job number 3544027
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