Technical Business Analyst – Workforce Management (Contract)

Day Rate:£450- £535/day(Inside IR35)
Contract Length: 6 months
A leading organisation is seeking two experienced Technical Business Analysts with strong Workforce Management (WFM) expertise to support the delivery and optimisation of complex WFM solutions across a multi-site environment.
This role requires candidates with genuine practice, process and system experience in Workforce Management — not HR/payroll-only backgrounds.
Key Responsibilities
*Work closely with stakeholders, architects, engineers and delivery partners to define clear, testable business and technical requirements
*Gather and document requirements through workshops, interviews and structured discovery
*Produce user stories, functional specifications, process maps and acceptance criteria
*Conduct detailed gap analysis, impact assessments and feasibility studies
*Operate effectively within a matrix organisation with multiple business units and product teams
*Actively participate in Agile ceremonies: sprint planning, backlog refinement, stand-ups, reviews and retrospectives
*Partner closely with Product Owners and engineering teams to support iterative delivery
*Support UAT planning, execution and defect management
*Contribute to change management, business readiness and stakeholder communication
*Promote data-driven decision-making using analytics and reporting tools
*Ensure compliance with regulatory, data privacy, cybersecurity and internal control requirements
Essential Experience
To be considered, candidates must have hands-on WFM experience, including:
*Scheduling & rostering
*Time & attendance
*Clocking systems and working hours rules
*Experience with Workforce Management platforms such as:
*Kronos / UKG
*Workforce Software
*Quinyx
*Reflexis
*SmartTime
*Or equivalent WFM vendors/systems

*Proven ability to work across practice, process and system change
*Strong experience within large operational or multi-site organisations


Ideal Background
*Experience in sectors such as public services, logistics, transport, defence, contact centres, facilities management or similar
*Ability to work confidently with both technical and non-technical stakeholders
*Strong communication, analytical and problem-solving skills
*Comfortable working in fast-paced Agile delivery environments
If you have the relevant experience for this role, please apply using the link provided.