Airline Reservations Agent
other jobs Travel Trade Recruitment
Added before 4 Days
- England,London,City of London
- Full Time, Permanent
- £29,000 per annum
Job Description:
Mandarin speaking Airline Reserevations Consultant needed !!
My client currently seeking a Reservations & Ticketing Agent to join our professional dedicated team. In this role, you will be responsible for reservation sales, ticketing and reporting services for the airline’s clients.
About you:
*Good standard of written and spoken English
*Good standard of numeric skills
*Fluent Mandarin - speak, read & write - essential
*Minimum two years’ experience in an airline reservations and ticketing role
*Strong Reservations, Fares & E-Ticketing experience in Amadeus
*Good knowledge of MS Word, Excel and Outlook
*Ability to act professionally under pressure
*Excellent telephone manner
*Ability to work as part of a team and individually
*Customer focused, well-presented and well spoken
*Good time management and organisational skills
*Excellent attention to detail
Your Responsibilities:
*Taking reservations calls from both direct passengers and trade partners
*Generating airline bookings, changes, ancillaries, etc. and issuing/reissuing tickets/EMD’s (auto & manual fare-build)
*Processing invoices and payments of airline tickets, whilst adhering to strict airline and company reporting guidelines
*Daily & monthly airline sales reports and reconciliation
*Providing excellent customer service both on the telephone and face-to-face
*Dealing with ticket reissues, upgrades, reroutes, lost tickets etc.
Package:
*£29,000 raising to £30,000 after probation
*21 days annual leave increasing to a maximum of 25 days, excluding bank holidays
*Life and medical insurance
*Employee Assistance Program
*Pension after 3 months
*Collaborating with a team of professionals
*Multi-cultural working environment
Please email or apply here now
My client currently seeking a Reservations & Ticketing Agent to join our professional dedicated team. In this role, you will be responsible for reservation sales, ticketing and reporting services for the airline’s clients.
About you:
*Good standard of written and spoken English
*Good standard of numeric skills
*Fluent Mandarin - speak, read & write - essential
*Minimum two years’ experience in an airline reservations and ticketing role
*Strong Reservations, Fares & E-Ticketing experience in Amadeus
*Good knowledge of MS Word, Excel and Outlook
*Ability to act professionally under pressure
*Excellent telephone manner
*Ability to work as part of a team and individually
*Customer focused, well-presented and well spoken
*Good time management and organisational skills
*Excellent attention to detail
Your Responsibilities:
*Taking reservations calls from both direct passengers and trade partners
*Generating airline bookings, changes, ancillaries, etc. and issuing/reissuing tickets/EMD’s (auto & manual fare-build)
*Processing invoices and payments of airline tickets, whilst adhering to strict airline and company reporting guidelines
*Daily & monthly airline sales reports and reconciliation
*Providing excellent customer service both on the telephone and face-to-face
*Dealing with ticket reissues, upgrades, reroutes, lost tickets etc.
Package:
*£29,000 raising to £30,000 after probation
*21 days annual leave increasing to a maximum of 25 days, excluding bank holidays
*Life and medical insurance
*Employee Assistance Program
*Pension after 3 months
*Collaborating with a team of professionals
*Multi-cultural working environment
Please email or apply here now
Job number 3544713
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Company Details:
Travel Trade Recruitment
Travel Trade Recruitment was established in 2001 and has grown into one of the largest and most reputable travel recruitment consultancies in the UK W...