Ocean Import Coordinator
  • England,East of England,Suffolk,Ipswich
  • Full Time, Permanent
  • £32,000 - £35,000 per annum
Job Description:
Import Coordinator - Ipswich - Up to £35,000

Are you an experienced import professional looking for your next challenge?
A highly respected, multi award-winning logistics and supply chain solutions provider is looking for a Sea Freight Import Coordinator to join its busy import team based in Ipswich.
In this role, you will manage sea freight shipments from origin through to final delivery while delivering a high level of customer service and ensuring efficient operational performance. This is an excellent opportunity to work in a fast-moving logistics environment where collaboration, innovation, and professional development are encouraged.
What’s On Offer*Up to £35,000
*Bonus
*Hybrid working - 2 days from home
*Healthcare plan
*Cycle to work scheme
*Gym and experience-day discounts
*Loyalty and recognition rewards
Key Responsibilities*Managing end-to-end sea freight import shipments
*Liaising with overseas agents, clients, and suppliers to ensure timely cargo dispatch
*Handling shipments accurately within CargoWise in line with agreed KPIs
*Maintaining high standards of data quality to ensure clients receive real-time updates via the company’s visibility platform
*Ensuring the timely receipt and processing of shipping documentation and customs clearance information
*Coordinating and organising final delivery arrangements in line with client requirements
*Proactively tracking shipments and resolving delays or operational issues
*Ensuring client Standard Operating Procedures (SOPs) are consistently followed
*Producing accurate invoicing and job costing
*Building and maintaining strong client relationships to support long-term business growth
Skills & Experience Required*Proven experience in sea freight import operations within a freight forwarding environment (essential)
*Experience with CargoWise or a similar Transport Management System (desirable)
*Strong organisational and time-management skills
*Excellent communication and customer service abilities
*High attention to detail with effective problem-solving skills
*A proactive and solutions-focused approach
*Experience with purchase order management is advantageous
Job number 3544918

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Company Details:
White Recruitment Ltd
Company size: 20–49 employees
Industry: Recruitment Consultancy
White Recruitment are an innovative agency with a mission: to help candidates grow and businesses evolve. Through our personalised approach – we make ...
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