Roster Support Specialist
Based at Multistory, Birmingham
We are looking for someone who is passionate about delivering excellent customer service to our passengers and internal partners. This exciting opportunity is based within the Resources Team, Birmingham.
You will join our team providing the highest standards of rostering. You will be responsible for delivering roster support by:
* Assisting with system updates regarding admin information as required (leave, detachments, mutual exchanges of duties etc.)

* Updating internal admin diary with required information

* Creating daily and weekly status reports and other reports as necessary

* Creating job card & schedule cards as required

* Supporting existing team with relevant admin duties for our traincrew colleagues


Experience, Knowledge, Qualifications & Training

You should be enthusiastic, a good communicator with strong organisational skills, confident with IT and have an eye for detail. A knowledge of a Train Crew conditions and practices would be advantageous.
Usual hours of duty are 08.00 to 16.00 with lunch break Monday to Friday, with
occasional weekend work as required.
The training on required systems and tasks to complete will be provided.
Closing date for applications: 30th March 2026
We acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Roster Support Specialist
We are looking for someone who is passionate about delivering excellent customer service to our passengers and internal partners. This exciting opportunity is based within the Resources Team, Birmingham.
You will join our team providing the highest standards of rostering. You will be responsible for delivering roster support by:
* Assisting with system updates regarding admin information as required (leave, detachments, mutual exchanges of duties etc.)

* Updating internal admin diary with required information

* Creating daily and weekly status reports and other reports as necessary

* Creating job card & schedule cards as required

* Supporting existing team with relevant admin duties for our traincrew colleagues


Experience, Knowledge, Qualifications & Training
You should be enthusiastic, a good communicator with strong organisational skills, confident with IT and have an eye for detail. A knowledge of a Train Crew conditions and practices would be advantageous.
Usual hours of duty are 08.00 to 16.00 with lunch break Monday to Friday, with occasional weekend work as required.
The training on required systems and tasks to complete will be provided.
Closing date for applications: 30th March 2026
We acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Did you know you can set up alerts for new job opportunities?
Simply navigate to ’My Job Alerts’ in the Jobs Hub to get started.