Senior customer relations officer (Complaints)
other jobs Oliver James
Added before 4 Days
- England,London,City of London
- Full Time, Contract
- Salary negotiable
Job Description:
Senior customer relations officer (Complaints) - 6 month contract
Oliver James are partnered with a Global leader within the Insurance industry, who are recruiting for an expert in complaints handling to join their London office on a contract basis.
Main Responsibilities:
*Accurately managing a complaint caseload
*Working closely with the FOS
*Undertaking route cause analysis
*Contribute to Treating Customers Fairly (TCF) and raising conduct issues
*Keep up to date with regulatory developments
*Play a role in improving customer experiences
Key Skills:
*Strong FCA regulatory knowledge for complaints handling
*Strong understanding of the FOS
*Excellent communication and interpersonal skills.
If this sounds of interest, click apply OR email your interest to BTECH_RESERVED_CHARTICK.
Oliver James are partnered with a Global leader within the Insurance industry, who are recruiting for an expert in complaints handling to join their London office on a contract basis.
Main Responsibilities:
*Accurately managing a complaint caseload
*Working closely with the FOS
*Undertaking route cause analysis
*Contribute to Treating Customers Fairly (TCF) and raising conduct issues
*Keep up to date with regulatory developments
*Play a role in improving customer experiences
Key Skills:
*Strong FCA regulatory knowledge for complaints handling
*Strong understanding of the FOS
*Excellent communication and interpersonal skills.
If this sounds of interest, click apply OR email your interest to BTECH_RESERVED_CHARTICK.
Job number 3545388
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Company Details:
Oliver James
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