Our client, a leading global Law firm with a fast-growing Fund and Corporate Services arm, is looking for an experienced Business Development and Marketing Operations Director on a permanent basis. The successful candidate will need a background in corporate services and fund services (fiduciary), be based in London or Jersey, and have a strong track record of success across an operational and strategic remit covering BD and marketing, ideally on a global basis.
Role & Responsibilities:
Strategy
*Co-develop the firm’s BD&M strategy with the Head of the department, aligning with commercial priorities, business-wide objectives, and the evolving needs of the business.
*Advise directors and other key stakeholders on targeting, relationship management, and growth opportunities.
*Build and continually refine sector, product/service, and asset class strategies.
*Shape jurisdiction-specific go-to-market plans including mapping offerings by jurisdiction, supporting expansion into new markets, ensuring that marketing and pitch materials reflect market opportunities, regulatory requirements, and current capabilities.
Operational Excellence
*Build and enhance a BD&M operating framework including processes, platforms, playbooks, templates, and service levels, driving efficiency, scalability, and measurable performance.
*Lead rapid delivery of operational priorities, particularly relating to RFP and pitch function, collateral development, template creation, targeting, CRM/data hygiene, and best practice implementation.
*Drive and implement process and system improvements, including standardised reporting tools, dashboards, and ROI metrics to provide clarity and tracking effectiveness across all BD&M operations.
Brand Development
*Lead clarification and development of the firm’s brand hierarchy and USPs internally and externally, ensuring a coherent narrative across service propositions.
*Support ongoing improvement of brand positioning (visual identity, talent attraction, and digital/social campaigns) including in collaboration with HR targeted employer brand strategies to support recruitment in priority markets.
Team Management & Development
*Initially manage and develop a small team of focused BD&M specialists, while effectively leveraging resources within the broader BD&M team.
*Coach and develop talent; develop team skills, set goals and performance standards.
Client & Market Growth
*Collaborate with key client account and management leads to deepen relationships, optimise cross-sell, and drive revenue growth.
*Establish and optimise proposal and pitch strategies ensuring high-quality, client-centric outputs.
Digital & Data-Driven BD & Marketing
*Drive digital transformation of BD&M, ensuring optimal CRM use and data integrity.
*Integrate data-driven reporting, dashboards, and ROI metrics into all business development and marketing operations.
*Implement and enhance standardised reporting, dashboards, and metrics for performance measurement across BD & Marketing.
Commerciality & Product Expertise
*Translate technical service offerings—including fund administration, regulatory services, corporate governance, fiduciary structures and compliance-led processes—into compelling client value propositions.
*Deploy strong understanding of corporate administration, fund administration, governance, regulatory reporting and fiduciary structures to inform market messaging and growth strategy.
Background & Experience:
*Proven track record and experience of leading and implementing Business Development and Marketing infrastructure to meet global growth plans and requirements from a Corporate Services and Fund Services perspective.
*Strong communication skills and ability to work at a senior level to deliver plans.
*Demonstrated success in building, motivating and leading high-performance teams (including offshore and/or multi-jurisdictional teams).
*Ideally degree qualified.
*Strong ability to deliver change initiatives with excellent interpersonal and stakeholder influencing skills.
*Ability to work in fast-growth environments undergoing integration or transformation.
*Expertise in pitching, RFPs, account management, CRM/data management and client insight.
This is a great opportunity to join a growing team and wider Legal and Financial Services firm, where you will make an immediate impact in this diverse role. Candidates can be based in London or Jersey, with occasional travel required, and a flexible hybrid working arrangement.
Apply now if you fit the criteria for this exciting long-term career move!
Please note that due to the high volume of applicants responding to our adverts we are regrettably not able to feedback on all applications; only successful candidates will be contacted.