The Franklin Care Group
Job Title: Care Home Manager (Elderly Care)
Location: Crosby, Liverpool, UK
Company: Franklin Care Group
Employment Type: Full-Time (Maternity Cover 6-9months)
About Franklin Care Group
Franklin Care Group is committed to delivering high-quality, compassionate care for older people in safe, welcoming residential environments. Our homes focus on dignity, independence, and person-centred care while supporting residents to live fulfilling lives within their community.
Role Overview
We are seeking an experienced and motivated Care Home Manager to lead the day-to-day operations of our elderly care home in Crosby, Liverpool. The successful candidate will ensure the highest standards of care, regulatory compliance, staff leadership, and resident wellbeing. You will play a key role in creating a positive environment for residents, families, and staff while maintaining excellent operational performance.
Key Responsibilities
Leadership & Management
*Provide strong leadership and management to the care home team.
*Recruit, train, supervise, and support staff to deliver outstanding care.
*Promote a culture of compassion, respect, and continuous improvement.
*Conduct regular staff appraisals, training plans, and team meetings.
Quality of Care
*Ensure residents receive high-quality, person-centred care tailored to their individual needs.
*Monitor care plans and risk assessments to maintain best practice standards.
*Promote dignity, independence, and choice for all residents.
Regulatory Compliance
*Ensure full compliance with all relevant legislation and regulatory requirements.
*Maintain standards in line with Care Quality Commission (CQC) guidelines.
*Prepare for inspections and implement improvements based on feedback.
Operational Management
*Oversee the daily running of the home including staffing, occupancy, and resources.
*Manage budgets, financial performance, and cost control.
*Maintain accurate records, reports, and documentation.
Resident & Family Engagement
*Build positive relationships with residents, families, and external stakeholders.
*Respond effectively to feedback, concerns, and safeguarding matters.
*Promote the home within the local community.
Health, Safety & Safeguarding
*Ensure the home operates in accordance with health and safety regulations.
*Promote a safe environment for residents, visitors, and staff.
*Lead safeguarding practices and respond to incidents appropriately.
Person Specification
Essential Requirements
*Proven experience managing or supervising within a residential elderly care setting.
*Strong knowledge of CQC regulations and UK care standards.
*Excellent leadership, communication, and organisational skills.
*Ability to manage budgets and operational performance.
*Commitment to delivering person-centred care.
Qualifications
*Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards).
*Relevant health or social care qualification.
*Previous experience as a Registered Manager.
Desirable
*Experience in improving care home ratings or managing inspections.
What We Offer
*Competitive salary (dependent on experience).
*Ongoing training and professional development.
*Supportive leadership and career progression opportunities.
*Pension scheme and employee benefits.
*Opportunity to make a meaningful difference in residents’ lives.