Are you an ambitious, organised Administrator/Account Executive who’s ready to take the next step in your career with an exciting business? If the answer is yes, we’d love to hear from you!

Salary: £26,500
Location: Incentivesmart Ltd, Unity Place, 200 Grafton Gate, Milton Keynes, MK9 1UP
Role Type: Full Time / Permanent / 9-5:30 / Monday – Friday / Hybrid Working Options*
Reporting To: Head of Operations

Core Responsibilities:
*Keep our rewards catalogue up to date, inspiring and relevant at all times
*Rigorously maintain data/product consistency and quality - text, images and videos
*Work closely with suppliers, ensuring SLAs are met
*Deliver best in class customer service via phone, email and live chat
*Coordinating and placing reward orders with suppliers
*Create compelling product promotions
*Maintaining process guides and other relevant documentation
*Work with our Finance team to review costs and margins
*Ad-hoc office administration tasks as required

Personal skills required:
*Strong communication skills (both written and verbal)
*Exceptional attention to detail
*Excellent organisational and problem-solving skills
*Goal focused, able to work to set SLAs
*A positive, pro-active attitude
*A willingness to learn and develop
*Good level of commercial awareness
*Solid working knowledge of MS Office, particularly Excel
*A team player who goes out of their way to support their peers

What you’ll get:
*Competitive salary
*Company bonus scheme
*Funded Vitality Private Healthcare (after probation period is passed)
*25 days holiday plus bank holidays (increasing with length of service)
*Incentivesmarties reward and recognition programme
*Ownership and tons of opportunity to make an impact
*Retail discounts and Perks
*Training and career progression
*A fast paced and friendly culture
*To become a member of a truly fantastic team of Incentivesmarties!

About Incentivesmart

Incentivesmart are on a mission to help ambitious businesses build more #RewardingRelationships with their employees and customers. Our multi-tenant SaaS platform hosts B2B loyalty programmes for a diverse client base of international brands. We have experienced exceptional year-on-year growth and are looking to strengthen our Operations Team as our business continues to grow. Incentivesmart has the foundations of a well-established company, the culture and passion of a start-up, and seriously ambitious growth plans for the coming years. You will be an important member of a growing and highly motivated team.

This year we have won multiple awards for our culture from Great Places to Work

At Incentivesmart we pride ourselves on our fantastic company culture and values. We love collaboration and have a real sense of community and fun! That’s why Incentivesmarties love being in the office, because they can immerse themselves in our culture! And our new offices at Unity Place, Milton Keynes really are something special!

*Incentivesmart is committed to being a flexible employer and recognises the importance of maintaining a healthy work/life balance. We offer hybrid working options, once the initial training period is complete.

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