Resolutions and Tribunal Officer
other jobs Opus People Solutions
Added before 3 Days
- England,East of England,Bedfordshire
- Full Time, Temporary
- £380 per day
Job Description:
About the role
As a Resolution & Tribunal Officer, you will play a key role in managing and responding to appeals made to the First-tier Tribunal (Special Educational Needs and Disability), ensuring that all statutory responsibilities and deadlines are consistently met. You will act as a central point of contact, guiding families, professionals, and internal teams through what can be a complex and sensitive process.
Key Responsibilities
*Manage and oversee all appeals made to the First-tier Tribunal, ensuring timely and compliant responses.
*Prepare high quality case statements, documentation, and evidence bundles in line with statutory requirements.
*Represent the Local Authority at tribunal hearings, articulating the Council’s position clearly and professionally.
*Facilitate mediation discussions where appropriate to resolve disputes early and avoid escalation.
*Work closely with parents, carers, young people, advocates, and legal representatives to promote constructive communication.
*Liaise with educational settings, SEND professionals, social care teams, legal departments, and external agencies.
*Provide clear advice and guidance to colleagues involved in the preparation of tribunal information or evidence.
*Maintain accurate, detailed case records and documentation throughout the tribunal and resolution process.
*Ensure compliance with SEND Code of Practice, tribunal regulations, and internal policy requirements.
*Track deadlines and ensure that cases progress effectively and efficiently
*Identify recurring themes or issues arising from tribunal outcomes and contribute to service improvements.
*Support the wider SEND team in developing good practices around decision-making and communication with families.
About You
*Experience in SEND tribunals, appeals, or related casework.
*Strong communication and negotiation skills, with the ability to manage challenging conversations sensitively.
*An organised, detail-focused approach and the ability to manage multiple cases at once.
*Confidence in preparing and presenting cases in legal or tribunal settings.
If you thrive to make a difference and have experience, then we would love to hear from you.
As a Resolution & Tribunal Officer, you will play a key role in managing and responding to appeals made to the First-tier Tribunal (Special Educational Needs and Disability), ensuring that all statutory responsibilities and deadlines are consistently met. You will act as a central point of contact, guiding families, professionals, and internal teams through what can be a complex and sensitive process.
Key Responsibilities
*Manage and oversee all appeals made to the First-tier Tribunal, ensuring timely and compliant responses.
*Prepare high quality case statements, documentation, and evidence bundles in line with statutory requirements.
*Represent the Local Authority at tribunal hearings, articulating the Council’s position clearly and professionally.
*Facilitate mediation discussions where appropriate to resolve disputes early and avoid escalation.
*Work closely with parents, carers, young people, advocates, and legal representatives to promote constructive communication.
*Liaise with educational settings, SEND professionals, social care teams, legal departments, and external agencies.
*Provide clear advice and guidance to colleagues involved in the preparation of tribunal information or evidence.
*Maintain accurate, detailed case records and documentation throughout the tribunal and resolution process.
*Ensure compliance with SEND Code of Practice, tribunal regulations, and internal policy requirements.
*Track deadlines and ensure that cases progress effectively and efficiently
*Identify recurring themes or issues arising from tribunal outcomes and contribute to service improvements.
*Support the wider SEND team in developing good practices around decision-making and communication with families.
About You
*Experience in SEND tribunals, appeals, or related casework.
*Strong communication and negotiation skills, with the ability to manage challenging conversations sensitively.
*An organised, detail-focused approach and the ability to manage multiple cases at once.
*Confidence in preparing and presenting cases in legal or tribunal settings.
If you thrive to make a difference and have experience, then we would love to hear from you.
Job number 3550381
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.