Job Title: Operations Manager


Key Responsibilities:
*Lead the trade operations/execution department – people, processes, documentation, systems and interface with relevant internal and external counterparts.
*Manage the preparation, review, editing of contracts and addendum to commercial standards and business expectations.
*Issue and manage Letters of Credit for purchases and sales – tracking and resolving any arising issues.
*Coordinate and manage contract/ trade re-cap/ shipment planning & LC execution with Traders, Chartering and Ship Operations teams.
*Oversee daily trade operations and resolve any contract/ shipment and LC related issues.
*Manage and resolve quality-claims (off spec), partial loading (dead freight), nonperformance or default (cancellation), delay or postponement, and any other contract related problems – in coordination with trader/s.
*Work with traders to manage tenders (procurement/sales) participation – prepare required documentation and arrange prepayment, earnest money, performance bond as applicable.
*Attend bankers meeting and keep the track of Credit Line usage.
*Develop standardized commodity contracts, processes, and control procedures and authority matrix related to deviations from standard terms and compliance of contract.
*Provide monthly tonnage reports, and other insight reports and analysis for management & traders to monitor and grow the trading business.
*Manage and enhance customer relationships with existing customers and suppliers in coordination with traders.
*Maintain active dialog with customers and suppliers to ensure smooth and accurate execution of commodities contracts.
*Confirm monthly derivative averaging requirements for hedging and pricing declarations.
*Follow exposures for pricing purpose, and reconcile weights and payable contents throughout trades.
*Update the systems in a timely manner with information relating to quantities, pricing, quality, shipments and invoices in accordance with contracts.
*Review and upgrade current processes, and implement best practice new processes.
*Coordinate with IT to upgrade/implement automation of data, processes and workflow.
*Manage the Trade Execution function and lead the team – provide clear direction, develop capabilities, recruit to upgrade skills if/as necessary, implement a succession plan.
*Increase work efficiencies – through process, system and people.