Are you an organised and customer-focused administrator with a passion for supporting new businesses?
Do you enjoy a varied, people-facing role where communication, organisation and attention to detail are key?
Looking for a full-time office-based position where you’ll be the first point of contact and play a vital role in supporting individuals on their self-employment journey?
Gillespie Recruitment are delighted to be recruiting a Business Support Administrator on behalf of a well-established organisation that supports individuals looking to become self-employed through advice, guidance and business skills workshops.
This is an excellent opportunity to join a frontline support team in a rewarding and fast-paced administrative role. Part-time applications will be considered, provided working days include Monday and Friday.
The RoleAs a Business Support Administrator, you will play a key role in maintaining the first point of contact for customers wishing to become self-employed. You’ll support client progression, coordinate workshops, maintain accurate systems and provide administrative support to Business Advisers and senior management.
This is a varied, hands-on role suited to someone who is confident, flexible, highly organised and passionate about delivering excellent customer service.
Key Responsibilities*Acting as the first point of contact for new clients via telephone, email, web enquiries and walk-ins
*Providing initial advice and guidance to individuals looking to become self-employed
*Liaising with existing clients, diagnosing needs and promoting relevant products and services
*Coordinating and arranging rotas for business start-up workshop delivery
*Ensuring information provided to clients is current and accurate, signposting appropriately
*Maintaining regular contact with internal and external organisations to support project promotion
*Producing and collating evidence for funding claims and working with clients to obtain required documentation
*Inputting, maintaining and updating client tracking and management systems
*Managing the recruitment and coordination of start-up workshops, ensuring venues meet trainer requirements
*Working with Marketing teams to ensure website content is accurate and up to date
*Providing comprehensive administrative support to Business Advisers
*Supporting senior management with management information and reporting
About You*Excellent written and verbal communication skills
*Strong interpersonal skills with a professional and empathetic approach
*A customer-focused mindset with an understanding of individuals seeking self-employment
*Previous experience within business administration or a customer-facing administrative role
*Knowledge of the start-up, enterprise or business support environment (desirable)
*Highly organised with strong time-management skills
*Confident using IT systems and able to adapt to bespoke software
*Flexible, proactive and positive with a can-do attitude
What’s on Offer*Business Support Administrator role within a well-established organisation
*Varied and rewarding role supporting new business start-ups
*Supportive and collaborative team environment
*Full-time office-based position (part-time considered with set days)
*Opportunity to develop experience within business support and administration
*6 month fixed term contract
If you’re a motivated and organised administrator looking for a rewarding business support role, we’d love to hear from you.
Apply today or contact the team at Gillespie Recruitment to find out more.